Airport Interactive Kiosk Market Report 2025 (Global Edition)

Global Airport Interactive Kiosk Market Report 2025 Market Size Split by Type (Hardware, Software, Services), by Component (Display, CPU, Printer, Others), by Application (Common-Use Self-Service, Aut...

Airport Interactive Kiosk Market Report Description

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Competitive Landscape of the Airport Interactive Kiosk Market

There are a number of major competitors engaged in the highly competitive airport interactive kiosk market worldwide. The leading businesses in this industry work hard to set themselves apart by providing cutting-edge features, adaptable solutions, and excellent customer service. Additionally, these businesses collaborate, form strategic alliances, and introduce new products in an effort to increase their market share and clientele.

Airport Interactive Kiosk Industry News

May 2022: Qantas Airways Limited has declared that it will replace a number of antiquated check-in kiosks in several Australian cities with more efficient computerized terminals that can check in passengers and create luggage tags in a matter of seconds.

Source-www.delicious.com.au/travel/travel-news/article/qantas-rolls-out-new-kiosk-check-bag-tag-system/tf9xzluh

October 2020: A completely touchless method of checking the temperature is offered by Meridian's recently released temperature screening kiosks. One by one, people place their faces inside the allotted frames on the kiosk screen to be scanned. After that, a thermal sensor detects their temperatures and shows the findings for user confirmation on the screen.

Source-www.meridiankiosks.com/self-service-experts-your-go-to-temperature-screening-kiosk-resource/

Top Companies Market Share in Airport Interactive Kiosk Industry: (In no particular order of Rank)

• Siemens
• KIOSK Information Systems
• March Limited
• International Business Machines Corporation
• Phoenix Kiosk
• Safariland
• Axon
• Advantech
• OBERON-ALPHA
• TBOTECH Safety & Security
• Confidential Data
• Access The Paid Version
• Data Hidden

*List of Second Tier Companies, List of Third Tier/ Start-up Companies (Inquire with sales executive) Request Any Company Profile for Preview Purpose OR Data Validation!

If any Company(ies) of your interest has/have not been disclosed in the above list then please let us know the same so that we will check the data availability in our database and provide you the confirmation or include it in the final deliverables.

In terms of revenue, the North America Airport Interactive Kiosk Market share was 40% of the total market

According to Cognitive Market Research, North America dominated the market in 2023 and accounted for around 40% of the global revenue. Increased air travel, technical developments, and a strong emphasis on improving passenger experiences are all credited with this expansion. Modern kiosk solutions are being used by the area's airports to expedite check-in procedures, enhance security protocols, and provide user-friendly amenities. The region's dedication to innovation is seen in the need for biometric authentication and touchless technologies, which is expected to fuel the industry's growth in North America.

Asia Pacific is the fastest-growing category. In Asian nations, air travel has grown exponentially since the middle class, which is quickly growing, demands speedier modes of transportation. This has created pressure on airport authorities to offer appropriate services, in addition to creating new potential for businesses in the airport kiosk industry. These factors have led to more investments in airport infrastructure, which has indirectly expanded the market for airport interactive kiosks. The market in Asian countries has a positive outlook, with significant growth prospects anticipated for businesses operating in this industry over the course of the forecast period.

The current report Scope analyzes Airport Interactive Kiosk Market on 5 major region Split (In case you wish to acquire a specific region edition (more granular data) or any country Edition data then please write us on info@cognitivemarketresearch.com

• North America (United States, Canada, Mexico)
• Europe (United Kingdom, France, Germany, Italy, Russia, Spain, Sweden, Denmark, Netherlands, Switzerland, Belgium)
• Asia-Pacific (China, Japan, Korea, India, Australia, Philippines, Singapore, Malaysia, Thailand, Indonesia, Rest of APAC)
• South America (Brazil, Argentina, Colombia, Peru, Chile, Rest of South America)
• Middle East and Africa (Saudi Arabia, Turkey, Nigeria, UAE, Egypt, South Africa, GCC Countries, Rest of MEA)

The above graph is for illustrative purposes only.

North America Airport Interactive Kiosk

According to Cognitive Market Research, the global Airport Interactive Kiosk market size was estimated at USD 2251.2 Million out of which North America held the major market of more than 40% of the global revenue with a market size of USD 900.5 million in 2023 and will grow at a compound annual growth rate (CAGR) of 8.4% from 2023 to 2030. With the US and Canada producing sizable demand, North America holds the largest market share in the world. Due to the region's early adopters of new technology and strong inclination for individualized services, airport interactive kiosk use is rising. Additionally, kiosks are being used by airports in the area more and more for marketing purposes. Moreover, during the course of the forecast year, the baggage check-in kiosk category is anticipated to increase significantly. The need for baggage check-in kiosks in this region is mostly driven by the steadily rising number of tourist visitors.

• According to Cognitive Market Research, the US had a major share in the airport interactive kiosk market with a market size of USD 710.48 million in 2023 and is projected to grow at a CAGR of 8.2% during the forecast period. The nation's emphasis on adopting new technology and the requirement for effective airport operations both support the market's expansion.
• The Canada airport interactive kiosk market had a market share of USD 108.06 million in 2023 and is projected to grow at a CAGR of 9.2% during the forecast period motivated by a large amount of air travel and the existence of big airports. 
• The Mexico airport interactive kiosk market is projected to witness growth at a CAGR of 8.9% during the forecast period with a market size of USD 81.94 million in 2023.

Europe Airport Interactive Kiosk

According to Cognitive Market Research, with a market value of USD 2251.2 million in 2023 and projected to expand at a compound annual growth rate (CAGR) of 8.7% from 2023 to 2030, Europe accounted for a share of over 30% of the global market size of USD 675.4 million impacted by elements including the general trend toward digitization in airport operations, the rise in customer demand for self-service choices, and improved efficiency in check-in procedures. The market's growth is also aided by technological developments and an emphasis on enhancing the passenger experience. Moreover, the European airport interactive kiosk market may see further expansion in the information kiosk segment due to cooperation between airports and technology suppliers for creative kiosk solutions and growing awareness of the advantages of self-service choices.

• According to Cognitive Market Research, the Germany airport interactive kiosk market size was valued at USD 133.72 million in 2023 and is projected to grow at a CAGR of 8.9% during the forecast period. The need for efficient airport operations and the country's concentration on using new technologies both contribute to the market's growth.
• The United Kingdom airport interactive kiosk market had a market share of USD 113.46 million in 2023 and is projected to grow at a CAGR of 9.5% during the forecast period. Market players have a lot of opportunities due to the country's adoption of cutting-edge technologies and increased passenger volume.
• The France airport interactive kiosk market is projected to witness growth at a CAGR of 7.9% during the forecast period with a market size of USD 62.13 million in 2023.
• The Italy airport interactive kiosk market is projected to witness growth at a CAGR of 8.1% during the forecast period with a market size of USD 58.08 million in 2023.
• The Russia airport interactive kiosk market is projected to witness growth at a CAGR of 7.7% during the forecast period with a market size of USD 104.68 million in 2023.
• The Spain airport interactive kiosk market is projected to witness growth at a CAGR of 7.8% during the forecast period with a market size of USD 55.38 million in 2023.
• The Portugal airport interactive kiosk market is projected to witness growth at a CAGR of 8.5% during the forecast period with a market size of USD 14.18 million in 2023.
• The Luxembourg airport interactive kiosk market is projected to witness growth at a CAGR of 8.8% during the forecast period with a market size of USD 20.94 million in 2023.
• The Greece airport interactive kiosk market is projected to witness growth at a CAGR of 9.0% during the forecast period with a market size of USD 8.10 million in 2023.
• The Rest of Europe airport interactive kiosk market is projected to witness growth at a CAGR of 7.4% during the forecast period with a market size of USD 104.68 million in 2023.

Asia Pacific Airport Interactive Kiosk

According to Cognitive Market Research, the global Airport Interactive Kiosk market size was estimated at USD 2251.2 Million out of which Asia Pacific held the market of more than 23% of the global revenue with a market size of USD 517.8 million in 2023 and will grow at a compound annual growth rate (CAGR) of 12.2% from 2023 to 2030 as a result of enhanced airport efficiency and a rise in passenger demand for self-service choices. The demand for effective information dissemination, improved passenger experiences, and the desire for contactless transactions are further elements driving the expansion. Utilizing cutting-edge technologies in interactive kiosks, such as AI and biometrics, is particularly important. Additionally, growth factors for the display segment of the Asia Pacific airport interactive kiosk market include rising air travel, more people seeking self-service options, better passenger experiences, and technological advancements that improve the usefulness and aesthetics of interactive kiosks in airport settings.

• According to Cognitive Market Research, the China airport interactive kiosk market size was valued at USD 233.00 million in 2023 and is projected to grow at a CAGR of 11.7% during the forecast period. The need for self-service solutions is anticipated to rise as airports update their infrastructure and concentrate on enhancing operational effectiveness.
• The India airport interactive kiosk market had a market share of USD 62.13 million in 2023 and is projected to grow at a CAGR of 14.0% during the forecast period. Increased passenger volume and the nation's embrace of cutting-edge technologies offer big prospects for market participants.
• The Japan airport interactive kiosk market is projected to witness growth at a CAGR of 10.7% during the forecast period with a market size of USD 71.45 million in 2023.
• The South Korea airport interactive kiosk market is projected to witness growth at a CAGR of 11.3% during the forecast period with a market size of USD 51.78 million in 2023.
• The Australia airport interactive kiosk market is projected to witness growth at a CAGR of 11.9% during the forecast period with a market size of USD 26.92 million in 2023.
• The South East Asia airport interactive kiosk market is projected to witness growth at a CAGR of 13.2% during the forecast period with a market size of USD 35.73 million in 2023.
• The Rest of Asia Pacific airport interactive kiosk market is projected to witness growth at a CAGR of 12.0% during the forecast period with a market size of USD 36.76 million in 2023.

South America Airport Interactive Kiosk

According to Cognitive Market Research, the global Airport interactive kiosk market size was estimated at USD 2251.2 Million out of which Latin America market of more than 5% of the global revenue with a market size of USD 112.6 million in 2023 and will grow at a compound annual growth rate (CAGR) of 9.6% from 2023 to 2030 elements including improvements in airport infrastructure, traveler preferences, and technology. Additionally, the necessity for effective passenger processing, shorter wait times, and increased operational efficiency is perhaps what's driving the need for interactive kiosks in Latin American airports. Digital services and enhanced connectivity are other important factors. In addition, improved customer experience, growing passenger traffic, the need for automated and efficient services, and the use of technology to boost operational effectiveness are the factors propelling the growth of the airport interactive kiosk market in Latin America's airport sector.

• According to Cognitive Market Research, the Brazil airport interactive kiosk market size was valued at USD 48.18 million in 2023 and is projected to grow at a CAGR of 10.2% during the forecast period driven by the abundance of large airports and the volume of air travel. 
• The Argentina airport interactive kiosk market had a market share of USD 18.91 million in 2023 and is projected to grow at a CAGR of 10.5% during the forecast period. Self-service options are expected to become more necessary as airports modernize their infrastructure and focus on improving operational efficiency.
• The Colombia airport interactive kiosk market is projected to witness growth at a CAGR of 9.4% during the forecast period with a market size of USD 10.02 million in 2023.
• The Peru airport interactive kiosk market is projected to witness growth at a CAGR of 9.8% during the forecast period with a market size of USD 9.23 million in 2023.
• The Chile airport interactive kiosk market is projected to witness growth at a CAGR of 9.9% during the forecast period with a market size of USD 8.10 million in 2023.
• The Rest of Latin America airport interactive kiosk market is projected to witness growth at a CAGR of 8.7% during the forecast period with a market size of USD 18.12 million in 2023.

Middle East and Africa Airport Interactive Kiosk

According to Cognitive Market Research, the global Airport Interactive Kiosk market size was estimated at USD 2251.2 Million out of which Middle East and Africa held the major market of more than 2% of the global revenue with a market size of USD 45.02 million in 2023 and will grow at a compound annual growth rate (CAGR) of 9.9% from 2023 to 2030 because of the growing aviation industry in the region and the increased focus on improving passenger services. Interactive kiosks contribute to the market's general upward trend by providing efficiency in check-in, information distribution, and consumer involvement. Moreover, increased need for interactive and effective passenger services, improved user experience, and the requirement for streamlined operations are the main factors propelling the touchscreen section of the Middle East and Africa airport interactive kiosk market.

• According to Cognitive Market Research, the GCC Countries airport interactive kiosk market size was valued at USD 19.27 million in 2023 and is projected to grow at a CAGR of 10.7% during the forecast period as a result of the quantity of airport infrastructure development projects and the swift increase in air traveler traffic.
• The South Africa airport interactive kiosk market had a market share of USD 7.11 million in 2023 and is projected to grow at a CAGR of 10.9% during the forecast period due to the growing emphasis on the passenger experience and the adoption of cutting-edge technologies.
• The Egypt airport interactive kiosk market is projected to witness growth at a CAGR of 10.2% during the forecast period with a market size of USD 4.73 million in 2023.
• The Turkey airport interactive kiosk market is projected to witness growth at a CAGR of 9.4% during the forecast period with a market size of USD 3.87 million in 2023.
• The Nigeria airport interactive kiosk market is projected to witness growth at a CAGR of 9.0% during the forecast period with a market size of USD 4.73 million in 2023.
• The Rest of MEA airport interactive kiosk market is projected to witness growth at a CAGR of 8.9% during the forecast period with a market size of USD 5.31 million in 2023.

Airport Interactive Kiosk Market Analysis

Airport Interactive Kiosk Market Type Segment Analysis

According to Cognitive Market Research, hardware category held the major market share over the forecast period because hardware equipment such as touchscreens, printers, scanners, and other components make up the majority of airport interactive kiosks. The hardware components of airport kiosks are essential to their functionality and account for a significant amount of the total cost of the kiosk. 

Software is the fastest-growing category over the forecast period. Another important aspect of the airport interactive kiosk business is the software component, which offers the intelligence and functionality needed to run the kiosks. Included in the software are the operating system, apps, and other parts that let the kiosk talk to other systems, gather and analyze data, and engage with users.

• Hardware
• Software
• Services

The above Chart is for representative purposes and does not depict actual sale statistics. Access/Request the quantitative data to understand the trends and dominating segment of Airport Interactive Kiosk Industry. Request a Free Sample PDF!

Airport Interactive Kiosk Market Component Segment Analysis

According to Cognitive Market Research, display category hold a prominent market share ascribed to the rising need for aesthetically appealing and educational content that improves passenger experience and facilitates effective information distribution. Interactive displays are essential to airports' efforts to enhance customer service and optimize operations, which is why this market segment is growing.

Printer is the fastest-growing category over the forecast period due to the rise in popularity of self-service solutions like luggage tags and boarding cards. The use of printers in airport interactive kiosks is a means to improve passenger experience and efficiency in airport operations by streamlining procedures and expediting service delivery.

• Display
• CPU
• Printer
• Others

The above Graph is for representation purposes only. This chart does not depict actual Market share.

Airport Interactive Kiosk Application Segment Analysis

According to Cognitive Market Research, common-use self-service category hold a prominent market share. CUSS kiosks are passenger-use, multi-airline kiosks that can be used for a number of tasks, including baggage tagging, boarding pass printing, and check-in. Because of their improved efficiency and cost savings, airports and airlines are starting to use them more frequently.

Information kiosk are the fastest-growing category over the forecast period. Passengers can obtain general airport information from information kiosks, including gate information, airline schedules, and terminal maps. These kiosks can lessen the workload of airport employees while simultaneously enhancing the traveler experience.

• Common-Use Self-Service
• Automated Passport Control
• Baggage Check-in
• Information Kiosk
• Ticketing
• Wayfinding
• Others

Airport Interactive Kiosk End-User Segment Analysis

According to Cognitive Market Research, airports category hold a prominent market share driven by the growth in passenger volume, the need for effective self-service options, and technological developments. Adoption of interactive kiosks for activities including check-in, wayfinding, and information retrieval is expected to contribute to the market's expansion as airports work to improve the passenger experience and streamline operations.

The airlines are the fastest-growing category over the forecast period. Interactive kiosks are utilized by airlines for various services such as ticketing and check-in, which in turn leads to the general growth of this particular market niche. The development of the airlines category in airport interactive kiosks is also fueled by the use of cutting-edge technologies like biometrics and smartphone integration.

• Airports
• Airlines
• Government
• Private Operators

Airport Interactive Kiosk Size Segment Analysis

According to Cognitive Market Research, small category holds a prominent market share ascribed to a rise in the need for small, effective, and adaptable kiosk solutions that provide airports and airlines with improved operational efficiency and customer service.

The medium is the fastest-growing category over the forecast period impacted by elements including the growth of airport infrastructure, passenger demand for self-service choices, and technology breakthroughs.

• Small
• Medium
• Large

Airport Interactive Kiosk Technology Segment Analysis

According to Cognitive Market Research, touchscreen category holds a prominent market share driven by improved user experiences, intuitive interfaces, and higher levels of user engagement. Touch screen technology provides interactive features and easy navigation, which has led to an increase in the use of these interactive kiosks in airports across the globe.

The touchless is the fastest-growing category over the forecast period as a result of the global pandemic's enhanced attention on safety and cleanliness. Touchless technologies, including voice recognition, gesture control, and contactless payment choices, are becoming more common in airport interactive kiosks due to passenger preference for touchless interactions. 

• Touchscreen 
• Touchless

Author's Detail

Vinayak Bali

Senior Research Analyst at Cognitive Market Research

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