Global Call Control PBX IP PBX
Market Report
2025
Global Call Control - PBX IP PBX Market size is USD 29641.2 million in 2024. The enterprise mobility and flexibility is expected to boost the sales to USD 54185.27319 Million by 2031 with a Compound Annual Growth Rate (CAGR) of 9.0% from 2024 to 2031.
The base year for the calculation is 2024. The historical will be 2021 to 2024. The year 2025 will be estimated one while the forecasted data will be from year 2025 to 2033. When we deliver the report that time we updated report data till the purchase date.
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According to Cognitive Market Research, the global Call Control - PBX IP PBX market size is USD 29641.2 million in 2024. It will expand at a compound annual growth rate (CAGR) of 9.0% from 2024 to 2031.
2024 | 2025 | 2032 | 2033 | CAGR | |
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Global Call Control PBX IP PBX Market Sales Revenue | $ 29641.2 Million | 121212 | 121212 | 121212 | 9% |
North America Call Control PBX IP PBX Market Sales Revenue | $ 11856.5 Million | 121212 | 121212 | 121212 | 7.2% |
Canada Call Control PBX IP PBX Market Sales Revenue | $ 1422.78 Million | 121212 | 121212 | 121212 | 8% |
United States Call Control PBX IP PBX Market Sales Revenue | $ 9354.76 Million | 121212 | 121212 | 121212 | 7% |
Mexico Call Control PBX IP PBX Market Sales Revenue | $ 1078.94 Million | 121212 | 121212 | 121212 | 7.7% |
Europe Call Control PBX IP PBX Market Sales Revenue | $ 8892.36 Million | 121212 | 121212 | 121212 | 7.5% |
France Call Control PBX IP PBX Market Sales Revenue | $ 818.1 Million | 121212 | 121212 | 121212 | 6.7% |
Spain Call Control PBX IP PBX Market Sales Revenue | $ 729.17 Million | 121212 | 121212 | 121212 | 6.6% |
United Kingdom Call Control PBX IP PBX Market Sales Revenue | $ 1493.92 Million | 121212 | 121212 | 121212 | 8.3% |
Russia Call Control PBX IP PBX Market Sales Revenue | $ 1378.32 Million | 121212 | 121212 | 121212 | 6.5% |
Italy Call Control PBX IP PBX Market Sales Revenue | $ 764.74 Million | 121212 | 121212 | 121212 | 6.9% |
Germany Call Control PBX IP PBX Market Sales Revenue | $ 1760.69 Million | 121212 | 121212 | 121212 | 7.7% |
Rest of Europe Call Control PBX IP PBX Market Sales Revenue | $ 1378.32 Million | 121212 | 121212 | 121212 | 6.2% |
Asia Pacific Call Control PBX IP PBX Market Sales Revenue | $ 6817.48 Million | 121212 | 121212 | 121212 | 11% |
India Call Control PBX IP PBX Market Sales Revenue | $ 818.1 Million | 121212 | 121212 | 121212 | 12.8% |
Korea Call Control PBX IP PBX Market Sales Revenue | $ 681.75 Million | 121212 | 121212 | 121212 | 10.1% |
Japan Call Control PBX IP PBX Market Sales Revenue | $ 940.81 Million | 121212 | 121212 | 121212 | 9.5% |
China Call Control PBX IP PBX Market Sales Revenue | $ 3067.86 Million | 121212 | 121212 | 121212 | 10.5% |
Australia Call Control PBX IP PBX Market Sales Revenue | $ 354.51 Million | 121212 | 121212 | 121212 | 10.7% |
Rest of APAC Call Control PBX IP PBX Market Sales Revenue | $ 484.04 Million | 121212 | 121212 | 121212 | 10.8% |
South America Call Control PBX IP PBX Market Sales Revenue | $ 1482.06 Million | 121212 | 121212 | 121212 | 8.4% |
Colombia Call Control PBX IP PBX Market Sales Revenue | $ 131.9 Million | 121212 | 121212 | 121212 | 8.2% |
Argentina Call Control PBX IP PBX Market Sales Revenue | $ 248.99 Million | 121212 | 121212 | 121212 | 9.3% |
Brazil Call Control PBX IP PBX Market Sales Revenue | $ 634.32 Million | 121212 | 121212 | 121212 | 9% |
Chile Call Control PBX IP PBX Market Sales Revenue | $ 106.71 Million | 121212 | 121212 | 121212 | 8.7% |
Peru Call Control PBX IP PBX Market Sales Revenue | $ 121.53 Million | 121212 | 121212 | 121212 | 8.6% |
Rest of South America Call Control PBX IP PBX Market Sales Revenue | $ 238.61 Million | 121212 | 121212 | 121212 | 7.5% |
Middle East Call Control PBX IP PBX Market Sales Revenue | $ 592.82 Million | 121212 | 121212 | 121212 | 8.7% |
Egypt Call Control PBX IP PBX Market Sales Revenue | $ 62.25 Million | 121212 | 121212 | 121212 | 9% |
Turkey Call Control PBX IP PBX Market Sales Revenue | $ 50.98 Million | 121212 | 121212 | 121212 | 8.2% |
Rest of MEA Call Control PBX IP PBX Market Sales Revenue | $ 69.95 Million | 121212 | 121212 | 121212 | 7.7% |
Base Year | 2024 |
Historical Data Time Period | 2021-2024 |
Forecast Period | 2025-2033 |
Market Split by Product |
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Market Split by Application |
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Market Split by BX Type |
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Market Split by Organization Size |
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List of Competitors |
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Regional Analysis |
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Country Analysis |
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Market Drivers:
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Market Restrains:
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Market Trends:
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Call Control PBX IP PBX Market is Segmented as below. Particular segment of your interest can be provided without any additional cost. Download the Sample Pages!
The PBX (Private Branch Exchange) and IP PBX (Internet Protocol Private Branch Exchange) market encompasses systems utilized by companies to manage internal and external smartphone communications. Traditional PBX systems path calls through analog or virtual strains inside an employer. In contrast, IP PBX systems leverage net protocol to manipulate calls, bearing in mind extra flexible and scalable verbal exchange answers. IP PBX structures combine voice, video, messaging, and other communication bureaucracy right into a single community, improving call management, performance, and collaboration. This market has evolved with advancements in a generation, shifting toward cloud-based answers that support far-flung work and unified communications. The call for advanced connectivity, value financial savings, and more suitable features keeps driving increase and innovation in this region.
The modern group of workers is increasingly more mobile and geographically dispersed, necessitating bendy conversation answers. Cloud-primarily based IP PBX systems cater to this trend with the aid of enabling employees to use telephones from any location with an internet connection seamlessly. This flexibility is pivotal in enhancing productivity and collaboration, as it lets team members live linked and reachable, whether or not operating from home, on the street, or throughout one-of-a-kind time zones. Furthermore, cloud-primarily based structures combine effortlessly with other digital equipment and systems, streamlining workflows and fostering real-time communication. By leveraging these systems, companies can ensure green operations and keep an aggressive part in an era wherein mobility and remote paintings are becoming the norm.
The rising call for Unified Communications (UC) is driving businesses to integrate numerous conversation channels such as voice calls, video conferencing, immediate messaging, and e-mail right into an unmarried platform. IP PBX structures with UC abilties cater to this need by way of streamlining communique workflows and enhancing collaboration. By consolidating these equipment, organizations can facilitate seamless interactions, lessen reaction instances, and enhance basic performance. UC-enabled IP PBXs additionally provide features like presence information, document sharing, and integration with other business programs, similarly improving the conversation revel. This complete technique of conversation supports a cohesive painting environment, fostering higher teamwork and ensuring that employees can join effortlessly, irrespective of their place or device.
While the VoIP era gives numerous blessings, it also introduces new safety-demanding situations. Businesses should spend money on sturdy cybersecurity measures to protect their IP PBX systems from potential cyberattacks. Threats, which include eavesdropping, information breaches, and denial-of-service assaults, can compromise sensitive statistics and disrupt communications. Implementing encryption protocols, steady authentication techniques, and regular software updates are critical steps in safeguarding these structures. Additionally, community monitoring and intrusion detection systems can help perceive and mitigate threats in actual time. By prioritizing cybersecurity, agencies can ensure the integrity and reliability of their VoIP communications, defensive both their information and their operational continuity in a more and more digital and interconnected world.
The COVID-19 pandemic notably impacted the PBX and IP PBX marketplace, accelerating the shift in the direction of cloud-primarily based conversation solutions. With far-flung work becoming the norm, agencies sought bendy, scalable, and value-effective structures to keep seamless communication. IP PBX systems, with their sturdy name control functions and faraway accessibility, saw increased adoption. Traditional on-premises PBX systems confronted a decline as businesses moved to support a geographically dispersed group of workers. The call for Unified Communications (UC) abilities additionally surged, similarly boosting the IP PBX market. This trend highlighted the importance of adaptability and resilience in enterprise communications, using innovation and investment in cloud-primarily based and hybrid PBX solutions to ensure continuity and performance in a publish-pandemic world.
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The competitive landscape of the Call Control - PBX IP PBX market is characterized by a diverse range of players competing to gain market share through product innovation, strategic partnerships, and aggressive marketing efforts. Key players in the market include established electronics manufacturers, specialized Call Control - PBX IP PBX companies, and emerging start-ups aiming to disrupt the market with innovative solutions.
Top Companies Market Share in Call Control PBX IP PBX Industry: (In no particular order of Rank)
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According to Cognitive Market Research, North America dominated the market in 2024. It accounted for around 40% of the global revenue. North America's PBX and IP PBX marketplace is experiencing a widespread boom, driven by using increasing adoption of cloud-based verbal exchange answers and the upward thrust in far-off paintings. Businesses are looking for greater name manipulation, scalability, and integration with unified communications platforms. This fashion is propelled by technological improvements and the need for bendy, efficient communication structures to help a geographically dispersed staff.
Europe stands out as the fastest-growing region in the Call Control - PBX IP PBX market due to several compelling reasons. ? Europe's PBX and IP PBX marketplace is expanding due to a growing call for superior communique answers that guide far-flung paintings and collaboration. Businesses are increasingly adopting cloud-based PBX systems for their scalability, value effectiveness, and integration with unified communications. This increase is fueled by the vicinity's emphasis on virtual transformation, enhancing connectivity, and enhancing operational efficiencies throughout diverse industries.
The current report Scope analyzes Call Control PBX IP PBX Market on 5 major region Split (In case you wish to acquire a specific region edition (more granular data) or any country Edition data then please write us on info@cognitivemarketresearch.com
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According to Cognitive Market Research, the global Call Control - PBX IP PBX market size was estimated at USD 29641.2 Million, out of which North America held the major market of more than 40% of the global revenue with a market size of USD 11856.48 million in 2024 and will grow at a compound annual growth rate (CAGR) of 7.2% from 2024 to 2031.
According to Cognitive Market Research, the global Call Control - PBX IP PBX market size was estimated at USD 29641.2 Million out of which Europe held the market of more than 30% of the global revenue with a market size of USD 8892.36 million in 2024 and will grow at a compound annual growth rate (CAGR) of 7.5% from 2024 to 2031.
According to Cognitive Market Research, the global Call Control - PBX IP PBX market size was estimated at USD 29641.2 Million, out of which Asia Pacific held the market of around 23% of the global revenue with a market size of USD 6818.48 million in 2024 and will grow at a compound annual growth rate (CAGR) of 11.0% from 2024 to 2031.
According to Cognitive Market Research, the global Call Control - PBX IP PBX market size was estimated at USD 29641.2 Million out of which Latin America market of more than 5% of the global revenue with a market size of USD 1482.06 million in 2024 and will grow at a compound annual growth rate (CAGR) of 8.4% from 2024 to 2031.
According to Cognitive Market Research, the global Call Control - PBX IP PBX market size was estimated at USD 29641.2 Million, out of which the Middle East and Africa held the major market of around 2% of the global revenue with a market size of USD 592.82 million in 2024 and will grow at a compound annual growth rate (CAGR) of 8.7% from 2024 to 2031.
Global Call Control PBX IP PBX Market Report 2025 Edition talks about crucial market insights with the help of segments and sub-segments analysis. In this section, we reveal an in-depth analysis of the key factors influencing Call Control PBX IP PBX Industry growth. Call Control PBX IP PBX market has been segmented with the help of its Product, Application BX Type, and others. Call Control PBX IP PBX market analysis helps to understand key industry segments, and their global, regional, and country-level insights. Furthermore, this analysis also provides information pertaining to segments that are going to be most lucrative in the near future and their expected growth rate and future market opportunities. The report also provides detailed insights into factors responsible for the positive or negative growth of each industry segment.
According to Cognitive Market Research, IP Extensions stands out as the dominating category. The marketplace for IP extensions in Call Control - PBX IP PBX systems is experiencing growth as agencies search for bendy and scalable communication answers. IP extensions allow businesses to amplify their smartphone systems over IP networks, assisting remote paintings and enhancing connectivity. This growth is pushed by the want for efficient verbal exchange tools that can combine seamlessly with modern-day enterprise environments and technologies.
TDM Extensions emerges as the fastest-growing category in the Call Control - PBX IP PBX market. The increase of TDM extensions inside the Call Control - PBX IP PBX market displays ongoing calls for legacy telecommunications answers alongside more recent IP technology. TDM (Time Division Multiplexing) extensions enable companies to maintain traditional cellphone system skills while integrating with modern-day IP PBX structures. This hybrid approach helps corporations transition to digital communications even while preserving current infrastructure investments and operational continuity.
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According to Cognitive Market Research, the dominating category is Commercial. The business zone's growth in the Call Control - PBX IP PBX marketplace is pushed by the increasing adoption of superior communique technologies to enhance business operations. Commercial entities across numerous industries are investing in IP PBX structures for their scalability, flexibility, and ability to combine with unified communications. This trend underscores the world's dedication to improving performance and connectivity inside organizational communications infrastructure.
The fastest-growing category in the Call Control - PBX IP PBX market is Industrial. Integrated Call Control - PBX IP PBX (ASRS) are gaining popularity as enterprise prioritize seamless automation and optimization of warehouse operations. These technologies work seamlessly with present warehouse management systems, growing efficiency and throughput. With the growing demand for advanced logistics and distribution approaches, included ASRS solutions offer complete automation solutions, which drives adoption and contributes to the ASRS market's usual boom.
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According to Cognitive Market Research, the dominating category is Cloud-Based PBX (Hosted PBX). Cloud-based totally PBX, additionally referred to as hosted PBX, is experiencing rapid growth inside the Call Control - PBX IP PBX marketplace. Businesses are adopting these answers because of their flexibility, scalability, and price effectiveness. Hosted PBX systems eliminate the need for on-premises hardware, permitting organizations to leverage superior features like digital extensions and seamless integration with different cloud offerings. This trend reflects the shift toward modern, agile communication infrastructures.
The fastest-growing category in the Call Control - PBX IP PBX market is On-premises PBX. Despite the rise of cloud-based total answers, on-premises PBX structures keep growing inside the Call Control - PBX IP PBX market. Many organizations opt for on-website online management over their communication infrastructure for safety, compliance, and customization motives. On-premises PBX gives reliability and direct control skills, attractive to industries with stringent information privateness rules or unique operational necessities that necessitate neighborhood hardware deployment.
According to Cognitive Market Research, the dominating category is SMEs. Small and Medium-sized Enterprises (SMEs) are using a boom in the Call Control - PBX IP PBX market by way of adopting scalable and price-effective communication answers. IP PBX structures cater to SMEs' needs for flexible and green verbal exchange tools that guide remote work and collaboration. These systems provide advanced capabilities like cellular integration and unified communications, assisting SMEs in beautifying productivity and streamlining operations in competitive markets.
The fastest-growing category in the Call Control - PBX IP PBX market is Large Enterprises. Large establishments are fueling growth within the Call Control - PBX IP PBX marketplace via investing in robust conversation infrastructures that guide their expansive operations. IP PBX structures provide scalability, superior call control functions, and integration with unified communications structures. This permits big businesses to optimize conversation workflows, enhance employee productivity, and preserve excessive requirements of customer service across diverse geographic places.
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Please note, we have not disclose, all the sources consulted/referred during a market study due to confidentiality and paid service concern. However, rest assured that upon purchasing the service or paid report version, we will release the comprehensive list of sources along with the complete report and we also provide the data support where you can intract with the team of analysts who worked on the report.
Disclaimer:
Product | IP Extensions, TDM Extensions |
Application | Commercial, Industrial, Others |
BX Type | On-premises PBX, Cloud-Based PBX (Hosted PBX), Hybrid PBX (Traditional PBX + VoIP) |
Organization Size | SMEs, Large Enterprises |
List of Competitors | HFGHFGHAvaya, Mitel, Panasonic, Cisco, Alcatel-Lucent Enterprise, NEC, Commercial, Industrial, IP Extensions, TDM ExtensionsCommercial, Industrial, IP Extensions, TDM ExtensionsIP Extensions, TDM Extensions |
This chapter will help you gain GLOBAL Market Analysis of Call Control PBX IP PBX. Further deep in this chapter, you will be able to review Global Call Control PBX IP PBX Market Split by various segments and Geographical Split.
Chapter 1 Global Market Analysis
Global Market has been segmented on the basis 5 major regions such as North America, Europe, Asia-Pacific, Middle East & Africa, and Latin America.
You can purchase only the Executive Summary of Global Market (2019 vs 2024 vs 2031)
Global Market Dynamics, Trends, Drivers, Restraints, Opportunities, Only Pointers will be deliverable
This chapter will help you gain North America Market Analysis of Call Control PBX IP PBX. Further deep in this chapter, you will be able to review North America Call Control PBX IP PBX Market Split by various segments and Country Split.
Chapter 2 North America Market Analysis
This chapter will help you gain Europe Market Analysis of Call Control PBX IP PBX. Further deep in this chapter, you will be able to review Europe Call Control PBX IP PBX Market Split by various segments and Country Split.
Chapter 3 Europe Market Analysis
This chapter will help you gain Asia Pacific Market Analysis of Call Control PBX IP PBX. Further deep in this chapter, you will be able to review Asia Pacific Call Control PBX IP PBX Market Split by various segments and Country Split.
Chapter 4 Asia Pacific Market Analysis
This chapter will help you gain South America Market Analysis of Call Control PBX IP PBX. Further deep in this chapter, you will be able to review South America Call Control PBX IP PBX Market Split by various segments and Country Split.
Chapter 5 South America Market Analysis
This chapter will help you gain Middle East Market Analysis of Call Control PBX IP PBX. Further deep in this chapter, you will be able to review Middle East Call Control PBX IP PBX Market Split by various segments and Country Split.
Chapter 6 Middle East Market Analysis
This chapter will help you gain Middle East Market Analysis of Call Control PBX IP PBX. Further deep in this chapter, you will be able to review Middle East Call Control PBX IP PBX Market Split by various segments and Country Split.
Chapter 7 Africa Market Analysis
This chapter provides an in-depth analysis of the market share among key competitors of Call Control PBX IP PBX. The analysis highlights each competitor's position in the market, growth trends, and financial performance, offering insights into competitive dynamics, and emerging players.
Chapter 8 Competitor Analysis (Subject to Data Availability (Private Players))
(Subject to Data Availability (Private Players))
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
This chapter would comprehensively cover market drivers, trends, restraints, opportunities, and various in-depth analyses like industrial chain, PESTEL, Porter’s Five Forces, and ESG, among others. It would also include product life cycle, technological advancements, and patent insights.
Chapter 9 Qualitative Analysis (Subject to Data Availability)
Segmentation Product Analysis 2019 -2031, will provide market size split by Product. This Information is provided at Global Level, Regional Level and Top Countries Level The report with the segmentation perspective mentioned under this chapters will be delivered to you On Demand. So please let us know if you would like to receive this additional data as well. No additional cost will be applicable for the same.
Chapter 10 Market Split by Product Analysis 2021 - 2033
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Chapter 11 Market Split by Application Analysis 2021 - 2033
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Chapter 12 Market Split by BX Type Analysis 2021 - 2033
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Chapter 13 Market Split by Organization Size Analysis 2021 - 2033
This chapter helps you understand the Key Takeaways and Analyst Point of View of the global Call Control PBX IP PBX market
Chapter 14 Research Findings
Here the analyst will summarize the content of entire report and will share his view point on the current industry scenario and how the market is expected to perform in the near future. The points shared by the analyst are based on his/her detailed in-depth understanding of the market during the course of this report study. You will be provided exclusive rights to interact with the concerned analyst for unlimited time pre purchase as well as post purchase of the report.
Chapter 15 Research Methodology and Sources
Why IP Extensions have a significant impact on Call Control PBX IP PBX market? |
What are the key factors affecting the IP Extensions and TDM Extensions of Call Control PBX IP PBX Market? |
What is the CAGR/Growth Rate of Commercial during the forecast period? |
By type, which segment accounted for largest share of the global Call Control PBX IP PBX Market? |
Which region is expected to dominate the global Call Control PBX IP PBX Market within the forecast period? |
Segmentation Level Customization |
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Region level Data Customization |
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Country level Data Customization |
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Company Level |
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Additional Data Analysis |
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Additional Qualitative Data |
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Additional Quantitative Data |
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Service Level Customization |
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Report Format Alteration |
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