IT Managed Services Market Report 2025 (Global Edition)

Global IT Managed Services Market Report 2025 Market Size Split by Service Type (Data center & network management, Desktop management, Server management, IMAC (Install, Move, Add, Change), IT maintena...

IT Managed Services Market Report Description

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Company Profile:

Singtel

Singtel is Asia's major provider of managed network services, network infrastructure, cloud services that endures unique customer experience. The company has offered varied business solutions including smart cities, workforce mobility, data hosting, cloud, network infrastructure, analytics and cybersecurity. The products and services 5G innovation programme, 5G garage, mobile hotspot. Mobility has innovative solutions, domestic, internet connectivity solutions, hybrid cloud services, data center, software as a service, cybersecurity solutions for enterprises, IoT network and products included in the portfolio. Voice and collaboration have cloud conferencing, international calling, unified communication, managed network services, Singtel liquidX, satellite services. Business solutions comprises satellite, infrastructure, IoT industry solutions, Cybersecurity for small and medium scale business, cloud for small and medium scale organization.

RECENT NEWS

March 2021

Hyundai Motor Company and Singtel collaborated to advance Singapore’s smart mobility ecosystem and Industry 4.0 journey

Singtel collaborated with Hyundai Motor Company that have transformed Singapore smart mobility ecosystem and supports smart manufacturing, connectivity for electric vehicle battery subscription service.

Star Hub

Star Hub company has delivered world-class communications, entertainment and digital solutions.  Company has skills wireless infrastructure solutions that ensure transformation of business organization. Company developed and offered solutions incorporating artificial intelligence, cyber security, data analytics, Internet of Things and robotics to corporate and government clients. Company committed to provide sustainable solutions to boost business opportunities in market. Star Hub company's portfolio includes enterprise solution that includes managed services such as cloud hybris managed infrastructure, LAN network services, enterprise managed mobility solutions, 5G digital workplace, hosting and connectivity, managed security solutions, voice and collaboration, AI solutions, Data analytics, small business solution has value added services, fiber broadband, 5G benefits solutions.

RECENT NEWS

May 2021

StarHub launched Managed SASE to transform network security and connectivity for the mobile workforce

Star Hub introduced its Managed Secure Access Service Edge and have engaged in partnership with cyber security leader Palo Alto Networks. StarHub Managed SASE offers enterprises in Singapore a modern cyber security and digital networking solution to address the challenges brought about by today’s increasingly distributed workforce.

Top Companies Market Share in IT Managed Services Industry: (In no particular order of Rank)

• Cisco
• Accenture
• IBM Corporation
• TCS
• AT&T
• Infosys
• Star Hub
• Singtel
• Atos
• Fujitsu
• Cognizant
• CenturyLink
• Secureworks
• Confidential Data
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• Data Hidden

*List of Second Tier Companies, List of Third Tier/ Start-up Companies (Inquire with sales executive) Request Any Company Profile for Preview Purpose OR Data Validation!

If any Company(ies) of your interest has/have not been disclosed in the above list then please let us know the same so that we will check the data availability in our database and provide you the confirmation or include it in the final deliverables.

IT Managed Services Market Regional Analysis

Region and country analysis section of IT Managed Services Industry Analysis has been segmented into 5 major region such as North America, Europe, Asia Pacific, Middle East & Africa ,and Latin America (along with respective major contributing countries) and provides the revenue share, current trends.

The base years considered for all the estimations by analyzing trends and growth rate will help you gain an in-depth understanding of the conclusions provided in this report. This report also includes figures, graphs, pie charts, tables and bar graphs that explain the data analysis based on current trends at the country level as well as key regions. This research report also focuses on assessing factors such as profit, product price, capacity, production, supply demand market growth rate along with others to create a clear picture on the future prospects of IT Managed Services market.

The current report Scope analyzes IT Managed Services Market on 5 major region Split (In case you wish to acquire a specific region edition (more granular data) or any country Edition data then please write us on info@cognitivemarketresearch.com

• North America (United States, Canada, Mexico)
• Europe (United Kingdom, France, Germany, Italy, Russia, Spain, Sweden, Denmark, Netherlands, Switzerland, Belgium)
• Asia-Pacific (China, Japan, Korea, India, Australia, Philippines, Singapore, Malaysia, Thailand, Indonesia, Rest of APAC)
• South America (Brazil, Argentina, Colombia, Peru, Chile, Rest of South America)
• Middle East and Africa (Saudi Arabia, Turkey, Nigeria, UAE, Egypt, South Africa, GCC Countries, Rest of MEA)

The above graph is for illustrative purposes only.

IT Managed Services Market Analysis

IT Managed Services Market, by type

Data center & network management

Data center is set of assets that are responsible for offering computing resources to entire business. The assets include processing that includes offering information automation of the business, storage for holding business information, ability to communicate information withing business and outside world. The software is used to provide ability to run and manage assets of the data center and providing tools to user for interaction. Data center network management is focusing on regular networking. Network management comprises security in which configuration and maintenance of credentials for network and asset access. This also includes investigating any intrusions that may occur. Performance ensures flow of information flows within network avoiding any challenge within it. The management service includes keeping updated scheduled maintenance for network, addressing any problem. Data centres are core component of business operations comprising warehouse used for remote storage, processing of data and information. Multinational organisations such as Google, Amazon, Microsoft and Equinix have preferred relocating data centres within Southeast Asia. The demand for cloud-based services, IoT big data analytics increased construction of data centres within South East Asia regions. These regions have data center relocation contains IT infrastructure, server market and uninterruptible power supplies.

Desktop management

Desktop management is a cloud computing service that allows proper administration of various virtual desktop resources. It is made up of software tools that will helps end user to minimize time and managed cost offering simple, fast, reliable virtual desktop performance. Desktop management interface provide guidance to desktop management developers for managing and tracking components in desktop. These services meet demand for end user in terms of mobility, flexibility for accessing their desktops, applications, data across multiple platforms. Desktop management services used for applications include manage trouble shooting, error logging, data recovery, configuration management that handles hardware, software compatibilities of system, performance, security management.

Server management

Server management includes process of monitoring and maintaining servers to operate at peak performance. It also involves the management of hardware, software, security, backups. The main goal of server management is minimizing and elimination of server slowdown, downtime building secure environment, ensuring server meet the demand for organization. SolarWinds SAM is built to offer efficient server performance monitoring that easily and quickly troubleshoot server issues and optimize server performance and it helps in preventing outages and maximize server performance by monitoring up and down statuses, capacity, and performance monitoring server hardware components like memory, CPU, and disk I/O. High quality, efficient server management helps in preventing security breach, downtime in the process. Managed cloud hosting is a process in which organizations share and access resources, including databases, hardware and software tools, across a remote network through multiple servers in another location.

IMAC (Install, Move, Add, Change)

IMAC is install, movement, adding and change in IT department. The installation includes system structure at the user’s workplace, installation, deployment of hardware component, deployment of software applications. Movement includes relocation of IT workstation system to other location, change in workstation system, change of end user, add includes installation of additional software, hardware. Change comprises change of existing hardware configuration, updating installed software, customization of software settings.

IT maintenance

IT maintenance services are process that need to be maintained for its sustainability of IT product throughout its operational life cycle. The IT maintenance services includes process implementation, problem and modification analysis, modification implementation, maintenance review and acceptance, migration, retirement, managed security services that manage the day-to-day threat management, data protection and ongoing compliance requirements of organizations.

IT hardware support services

Hardware maintenance and support services include preventive and remedial services that physically repair and optimize hardware that involves basic installation, contract maintenance, per-incident repair both on-site and at a centralized repair depot. Hardware support services includes telephone technical trouble shooting and assistance for setup and all fee-based hardware warranty upgrades

The above Chart is for representative purposes and does not depict actual sale statistics. Access/Request the quantitative data to understand the trends and dominating segment of IT Managed Services Industry. Request a Free Sample PDF!

IT Managed Services Market, by application

BFSI

The IT managed services are including in Banking, Financial sector to optimize the business process. IT managed services includes cloud computing in banking that helps in transformation of financials services. IBM company’s cloud platform offered security and regulatory compliance form this cloud platform.  Cloud banking has optimized the operation of financials services that increases the productivity of banking and financial services.

Manufacturing

IT managed services adopted in the manufacturing sector, as this IT based services helps in planning expenditure and accurate prediction of cost, technological advancement adopted by these services meet the business needs, IT managed services has security management that avoids breach, ensures safety, increased productivity, reduced downtime with adoption of smart solutions such as IoT. These services bring automation in compliance to measure, analyses, audit, capture store, and transmit customer data more securely.

Telecom and IT Sector

IT and Telecom service provider sector has adopted innovative technology to transform telecom sector and provide value added services with unique end-user experience. Telecoms-focused Managed Services providers have invested significant time and money to build up a degree of scale, experience and capabilities. It managed services are adopted in this telecom sector to secure both operational and capital cost saving. These services improve quality, cost and security, control of network operation and build efficiency in performance. Managed Services provider commits to operate the network and its services to level of performance and reliability needed to ensure the quality of end-user experience. The mobile network operator retains full ownership and control, and is responsible for investment decisions, strategy, architecture and design, technology and vendor selection, along with access control and security of their network. The Managed Services provider assumes responsibility for the day-to-day operations, optimization and maintenance of the deployed network, its services and platforms. The provider implements best-practice operational, engineering and security processes and tools and transforms network operations using an optimized global delivery model to operate, optimize and maintain the mobile operator’s network. The increasing adoption of AI automation, data analytics have transformed telecom operation providing efficient network in telecom sector building quality user experience.

Education Sector

IT mages services used in the educational sector with increasing digitalization. The technological services are banned in educational institution. However, with increasing education institutes using hybrid classroom, digital technologies that increased need for IT managed services. This service includes IT support services that optimizes security, they help in improving secure network in school institute. IT managed services avoids security breach, cyber security solutions, it saves all the private data A managed IT provider can stop malicious actors from eliciting personal information by monitoring students’ internet activity and blocking access to non-educational sites. A managed IT provider offers 24/7 tech support, keeping teachers, students, and administrators up and running. This service provider performs all task as an on-site IT team saving internal operational cost. They provide cloud-based management solutions to educational institutes including Cloud-based communications, file storage, and collaborative tools offer fantastic solutions for remote and in-person learning. Web-based technology provides flexibility and accessibility to students and teachers.

Healthcare Sector

IT managed services in healthcare organizations with their presence on public clouds such as Amazon Web Services, Microsoft Azure and Google Cloud Platform. The adoption of cloud-based solutions and this IT managed services helps in running, maintaining, or supporting enterprise IT environments such as infrastructure managed services or cloud managed services, making sure the healthcare organization’s employees can do their jobs. The healthcare industry to increased its security and compliance using healthcare-based reference architecture, cloud native HIPAA-eligible services, that optimizes healthcare operations.

Aerospace and Defense

Managed cloud and Managed application services are used to empower Aerospace and defense agencies to formulate unique competitive advantages and allow to maintain applications underlying system infrastructure. There increased adoption of managed cloud services in the aerospace and defense sector in order to transform business ensure resilience, flexibility and agility, security, disaster recovery, access to technical expertise, cost and resource optimization. The IT Managed services minimizes risk, ensures security, compliance control in the sector.

Others

IT managed services are used in retail and logistic sector. Major organization adopted enterprise resource planning that manages marketing, sales better, engaging e-customer experiences, managed retail IT and software services solutions that end-to-end enterprise software services to streamline operations, finances, and the entire chain supply. These services provide custom software development, application support, and quality assurance testing.

The above Graph is for representation purposes only. This chart does not depict actual Market share.

IT Managed Services End-User Segment Analysis

Large Enterprises

Large enterprises such as IBM, Accenture, Infosys, Cognizant, Wipro these large enterprises offer varied range of IT managed services to organizations. These services are provided to enhance skills of IT professionals, training programs, it also delivers security management services, they have innovative technologies such as global cyber labs and cyber fusion centres that offer one-stop access to market-leading cybersecurity services. Their unmatched expertise helps their clients attain business and operational resilience using industry leading tools and methods. The modern technologies and skills of organisation is helping optimizing their business operation through security, IT maintenance services in the market that helps in increasing efficiency in the business process.

Small and Medium Enterprises

IT management services is largely used by small and medium scale enterprises due to increase in IT spending. Cloud, virtualization, automation with adoption of innovative technologies have developed a delivery platform that make cost effective and accurate business operation of small and medium scale companies.

• Large Enterprises
• Small and Medium Enterprises

The base years considered for all the estimations by analyzing trends and growth rate will help you gain an in-depth understanding of the conclusions provided in this report. This report also includes figures, graphs, pie charts, tables and bar graphs that explain the data analysis based on current trends at the country level as well as key regions. This research report also focuses on assessing factors such as profit, product price, capacity, production, supply demand market growth rate along with others to create a clear picture on the future prospects of this market.

Author's Detail

Swasti Dharmadhikari

Research associate at Cognitive Market Research

LinkedIn

Profile

Swasti Dharmadhikari, an agile and achievement-focused market researcher with an innate ardor for deciphering the intricacies of the Service & Software sector. Backed by a profound insight into technology trends and consumer dynamics, she has committed herself to meticulously navigating the ever-evolving terrain of digital Services and software solutions.

Author's Conclusion