Global IT Services
Market Report
2025
the global IT Services market size was USD 984.8 billion in 2022 and will grow at a compound annual growth rate (CAGR) of 8.70% from 2023 to 2030.
The base year for the calculation is 2024. The historical will be 2021 to 2024. The year 2025 will be estimated one while the forecasted data will be from year 2025 to 2033. When we deliver the report that time we updated report data till the purchase date.
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According to Cognitive Market Research, the global IT Services market size was USD 984.8 billion in 2022 and will grow at a compound annual growth rate (CAGR) of 8.70% from 2023 to 2030.
2024 | 2025 | 2032 | 2033 | CAGR | |
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Global IT Services Market Sales Revenue | 121212 | 121212 | 121212 | 121212 | 8.7% |
Base Year | 2024 |
Historical Data Time Period | 2021-2024 |
Forecast Period | 2025-2033 |
Market Split by Type |
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Market Split by End User |
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Market Split by Size |
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Market Split by Deployment |
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Market Split by Technology |
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Market Split by Application |
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Market Split by Services Type |
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Market Split by Approach |
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List of Competitors |
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Regional Analysis |
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Country Analysis |
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Report scope is customizable as we have a huge database of IT Services industry. We can deliver an exclusive report Edition/Consultation as per your data requirements. Request for your Free Sample Pages.
IT Services Market is Segmented as below. Particular segment of your interest can be provided without any additional cost. Download the Sample Pages!
The IT services market refers to the industry that delivers a wide range of information technology-related services. It covers a wide variety of services, including software development, system integration, IT consulting, cybersecurity, cloud computing, and others. IT service providers provide businesses and organizations with expertise and solutions to help them effectively manage and utilize technology to achieve their goals and objectives. The growing reliance on technology in many industries, as well as the requirement for organizations to efficiently manage and utilize IT resources, are driving the market.
Furthermore, data-driven analysis, aided by technology, is guiding strategic decisions around the world. Furthermore, the volume of data generated globally is skyrocketing.
(Source:http://www.networkworld.com/article/3325397/idc-expect-175-zettabytes-of-data-worldwide-by-2025.html)
Governments throughout the world are investing in the creation of smart cities. With research money and environmental aims for member countries, the European Union supports smart city activities. Smart cities are also becoming more popular in developing countries. Around 300 smart city pilot projects are being developed in China and India alone. These objectives necessitate the implementation of cutting-edge IT infrastructure.
This will be a big future growth driver for the IT services industry. Tencent also pledged a $70 billion investment in artificial intelligence, cloud computing, and cybersecurity between 2022 and 2030. Chinese firms have shown a significant desire to establish themselves in India through investments.
(Source:www.cnbc.com/2020/05/27/china-tech-giant-tencent-pledges-70-billion-investment-in-ai-cloud.html)
Still, their condition has deteriorated as New Delhi's attitude toward Chinese technology and investment in its domestic market has shifted. This will be a major future growth driver for the IT services sector.
Skills Shortages Are Limiting Market Growth
As automation adoption in the IT services business expands, the demand for highly qualified personnel is expected to skyrocket. Historically, the IT services industry relied heavily on entry-level jobs that did not require prior expertise. Because entry-level employment is expected to be automated in the near future, the number of employees requiring skilled labour is expected to grow during the forecast period, generating concern among 52% of IT services industry organizations. Accounting, human resources, web design, and coding are the most common industries that require highly competent labour. The scarcity of highly trained labour, i.e., labour with a specific background or a managerial position with at least five years of experience, is expected to limit the expansion of the BPO services market.
The epidemic has expedited digital transformation across industries, as firms have had to adjust to distant work and online operations. This raised demand for IT services such as cloud computing, cybersecurity, and digital transformation consultancy. Companies needed to quickly integrate remote collaboration solutions, improve their cybersecurity procedures, and optimize their digital infrastructure. On the other hand, some firms experienced financial limits and had to curtail their IT spending, resulting in a temporary downturn in the market.
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The IT Services Market is extremely dynamic and diverse. The market has multiple significant participants, including both global and regional enterprises. These companies provide a wide range of IT services, including software development, system integration, cloud computing, cybersecurity, and consulting. They compete on criteria such as technological knowledge, service quality, innovation, and customer happiness. Furthermore, there are other smaller IT service companies that specialize in specific industries or locations.
Top Companies Market Share in IT Services Industry: (In no particular order of Rank)
If any Company(ies) of your interest has/have not been disclosed in the above list then please let us know the same so that we will check the data availability in our database and provide you the confirmation or include it in the final deliverables.
According to Cognitive Market Research, North America dominated the market in 2022 and accounting for more than 35% of the market share, owing to the widespread adoption of Enterprise Resource Planning (ERP) and cloud services for data management. Furthermore, the region's retail industry's rise mandates suppliers' use of features such as inventory management, data analytics and reporting, and customer loyalty management, hence fueling the region's expansion. Furthermore, most foreign-owned U.S. affiliates are investing heavily in IT professional services research and development, which will help to expand IT professional services throughout the region..
According to Cognitive Market Research, The IT industry in the United States is healthy and established, with a huge number of technological enterprises and startups. This lays a solid platform for the expansion of IT services. Furthermore, the United States has a well-developed infrastructure and a vast market size, attracting both domestic and foreign customers.
Throughout the projection period, Asia Pacific is expected to be one of the fastest-growing regional markets, and accounting service industries are expected to see an increase in demand for knowledge-based services, stimulating growth. Furthermore, growing economies like as China and India are focusing on IT expansion, offering further opportunities for IT professional services across the APAC region. Furthermore, the Asia-Pacific region is home to a large number of small and medium-sized businesses that rely largely on professional services to carry out their daily operations
The current report Scope analyzes IT Services Market on 5 major region Split (In case you wish to acquire a specific region edition (more granular data) or any country Edition data then please write us on info@cognitivemarketresearch.com
The above graph is for illustrative purposes only.
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Global IT Services Market Report 2025 Edition talks about crucial market insights with the help of segments and sub-segments analysis. In this section, we reveal an in-depth analysis of the key factors influencing IT Services Industry growth. IT Services market has been segmented with the help of its Type, End User Size, and others. IT Services market analysis helps to understand key industry segments, and their global, regional, and country-level insights. Furthermore, this analysis also provides information pertaining to segments that are going to be most lucrative in the near future and their expected growth rate and future market opportunities. The report also provides detailed insights into factors responsible for the positive or negative growth of each industry segment.
According to Cognitive Market Research, Professional (System Integration and Consulting) category specializes in delivering system integration, consulting, and advisory services. It is critical in assisting organizations in optimizing their IT infrastructure, implementing new technologies, and improving overall operational efficiency. The demand for system integration and consulting services has been constantly strong due to the rising complexity of IT systems and the necessity for seamless integration.
The market for managed security services is the one in this segment with the second-fastest rate of growth. A study by IDG for NTT Ltd. found that roughly 55% of companies are seeking for managed service providers to reduce security risks and deliver value-added services.
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The telecommunications segment is the market's fastest expanding segment. The telecommunications industry is undergoing substantial upheaval and expansion as demand for connectivity and communication services grows. This area includes services such as network infrastructure, wireless communication, data management, and cloud-based solutions suited to telecommunications firms' specific needs. The rapid advancement of mobile technology, the introduction of 5G networks, and the increasing penetration of IoT devices are fueling demand for telecommunication services.
According to Cognitive Market Research, Other End-user Industries is a significant component of the Market. This group includes industries outside than traditional sectors such as healthcare, retail, manufacturing, transportation, and others. These industries have distinct IT needs and rely on IT services to optimize operations, improve customer experience, and remain competitive in the digital age. Software development, data analytics, cloud computing, cybersecurity, and digital transformation solutions suited to the individual demands of each industry are examples of IT services in this segment.
The above Graph is for representation purposes only. This chart does not depict actual Market share.
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In fact, the industry's highest market share belongs to the large firms category. Large businesses frequently need a variety of IT services to support their operations due to their massive IT infrastructure and complicated business needs. These services may include managed services, consultancy, system integration, and software development. Large companies are frequently early adopters of innovative technology and have the financial means to invest in full IT solutions.
Indeed, the second-most significant market category for IT services is the Small and Medium-Sized Enterprises (SMEs) group. In addition to having specific IT needs, SMEs are essential to the global economy. SMEs still rely on IT services to improve their operations, increase productivity, and maintain competitiveness even if they may not have the same scale or resources as major organisations.
Research Analyst at Cognitive Market Research
I am a research analyst working in various domains including the Consumer Goods domain, and my primary responsibility is to conduct thorough research on various subjects and provide valuable insights to support client requirements. I have knowledge of research methodologies, and data mining which enables me to analyze large data sets, draw meaningful conclusions, and communicate them effectively. I stay up-to-date with the latest research trends, methodologies, and technologies to ensure that my research is accurate, relevant, and impactful.
Sneha Mali is a research analyst working in various domains including the Consumer Goods, market research and transport & logistics and her primary responsibility is to conduct thorough research on various subjects and provide valuable insights to support client requirements. Her knowledge of research methodologies, and data mining which enables me to analyze large data sets, draw meaningful conclusions, and communicate them effectively.Sneha stay up-to-date with the latest research trends, methodologies, and technologies to ensure that her research is accurate, relevant, and impactful.
In her current role, Sneha is committed to continuous learning and staying abreast of emerging trends in research methodologies. Regular participation in workshops, webinars, and industry conferences ensures that her skills remain sharp and relevant. She have demonstrated ability to transform complex data sets into clear and concise narratives that inform key business strategies. Collaborating with cross-functional teams.Sneha remains an invaluable asset in the dynamic landscape of market research.
The Global IT Services Market is witnessing significant growth in the near future.
In 2023, the Professional (System Integration and Consulting) segment accounted for noticeable share of global IT Services Market and is projected to experience significant growth in the near future.
The BFSI segment is expected to expand at the significant CAGR retaining position throughout the forecast period.
Some of the key companies Citrix Systems Inc. , Dell EMC and others are focusing on its strategy building model to strengthen its product portfolio and expand its business in the global market.
Please note, we have not disclose, all the sources consulted/referred during a market study due to confidentiality and paid service concern. However, rest assured that upon purchasing the service or paid report version, we will release the comprehensive list of sources along with the complete report and we also provide the data support where you can intract with the team of analysts who worked on the report.
Tech Mahindra intends to merge its Born Group and Tech Mahindra (Americas) companies in order to simplify operations, decrease expenses, and eliminate compliance concerns. The combination is subject to regulatory clearances in the United States. The merger is set for April 1, 2024. Born Group focuses on brand strategy and visual design for digital goods, whereas TMA provides computer consulting and IT management services. BORN and TMA had total revenues of USD 55.08 million and USD 1,201.37 million for the fiscal year ending March 31, 2023, respectively. The combination will create synergies, optimize operating costs, and lower compliance risks. There will be no monetary compensation or new share issuances, and TMA's investment in BORN will be canceled once the merger takes place. The company’s shareholding pattern will remain unchanged.
The increased usage of cloud services, as well as the amount, accuracy, diversity, and velocity of data created by enterprises, are driving rising demand for edge data centers. Furthermore, the utilization of edge data centers is rapidly increasing, and numerous firms are already offering colocation services to help these centers flourish.
Disclaimer:
Type | Professional (System Integration and Consulting), Managed |
End User | BFSI, Telecommunication, Healthcare, Retail, Manufacturing, Government, Other |
Size | Small and Medium Enterprises, Large Enterprises |
Deployment | On-premises, Cloud |
Technology | AI & Machine Learning, Big Data Analytics, Threat Intelligence, Others |
Application | Systems & Network Management, Data Management, Application Management, Security & Compliance Management, Others |
Services Type | Design & Implementation, Operations & Maintenance |
Approach | Reactive IT Services, Proactive IT Services |
List of Competitors | Citrix Systems Inc., Cisco Systems Inc., Dell EMC, IBM Corporation, Hewlett Packard Enterprise, Microsoft Corporation, TCS Limited, Toshiba Corporation, Verizon Communications Inc., Fujitsu Ltd |
This chapter will help you gain GLOBAL Market Analysis of IT Services. Further deep in this chapter, you will be able to review Global IT Services Market Split by various segments and Geographical Split.
Chapter 1 Global Market Analysis
Global Market has been segmented on the basis 5 major regions such as North America, Europe, Asia-Pacific, Middle East & Africa, and Latin America.
You can purchase only the Executive Summary of Global Market (2019 vs 2024 vs 2031)
Global Market Dynamics, Trends, Drivers, Restraints, Opportunities, Only Pointers will be deliverable
This chapter will help you gain North America Market Analysis of IT Services. Further deep in this chapter, you will be able to review North America IT Services Market Split by various segments and Country Split.
Chapter 2 North America Market Analysis
This chapter will help you gain Europe Market Analysis of IT Services. Further deep in this chapter, you will be able to review Europe IT Services Market Split by various segments and Country Split.
Chapter 3 Europe Market Analysis
This chapter will help you gain Asia Pacific Market Analysis of IT Services. Further deep in this chapter, you will be able to review Asia Pacific IT Services Market Split by various segments and Country Split.
Chapter 4 Asia Pacific Market Analysis
This chapter will help you gain South America Market Analysis of IT Services. Further deep in this chapter, you will be able to review South America IT Services Market Split by various segments and Country Split.
Chapter 5 South America Market Analysis
This chapter will help you gain Middle East Market Analysis of IT Services. Further deep in this chapter, you will be able to review Middle East IT Services Market Split by various segments and Country Split.
Chapter 6 Middle East Market Analysis
This chapter will help you gain Middle East Market Analysis of IT Services. Further deep in this chapter, you will be able to review Middle East IT Services Market Split by various segments and Country Split.
Chapter 7 Africa Market Analysis
This chapter provides an in-depth analysis of the market share among key competitors of IT Services. The analysis highlights each competitor's position in the market, growth trends, and financial performance, offering insights into competitive dynamics, and emerging players.
Chapter 8 Competitor Analysis (Subject to Data Availability (Private Players))
(Subject to Data Availability (Private Players))
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
This chapter would comprehensively cover market drivers, trends, restraints, opportunities, and various in-depth analyses like industrial chain, PESTEL, Porter’s Five Forces, and ESG, among others. It would also include product life cycle, technological advancements, and patent insights.
Chapter 9 Qualitative Analysis (Subject to Data Availability)
Segmentation Type Analysis 2019 -2031, will provide market size split by Type. This Information is provided at Global Level, Regional Level and Top Countries Level The report with the segmentation perspective mentioned under this chapters will be delivered to you On Demand. So please let us know if you would like to receive this additional data as well. No additional cost will be applicable for the same.
Chapter 10 Market Split by Type Analysis 2021 - 2033
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Chapter 11 Market Split by End User Analysis 2021 - 2033
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Chapter 12 Market Split by Size Analysis 2021 - 2033
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Chapter 13 Market Split by Deployment Analysis 2021 - 2033
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Chapter 14 Market Split by Technology Analysis 2021 - 2033
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Chapter 15 Market Split by Application Analysis 2021 - 2033
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Chapter 16 Market Split by Services Type Analysis 2021 - 2033
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Chapter 17 Market Split by Approach Analysis 2021 - 2033
This chapter helps you understand the Key Takeaways and Analyst Point of View of the global IT Services market
Chapter 18 Research Findings
Here the analyst will summarize the content of entire report and will share his view point on the current industry scenario and how the market is expected to perform in the near future. The points shared by the analyst are based on his/her detailed in-depth understanding of the market during the course of this report study. You will be provided exclusive rights to interact with the concerned analyst for unlimited time pre purchase as well as post purchase of the report.
Chapter 19 Research Methodology and Sources
Why Professional (System Integration and Consulting) have a significant impact on IT Services market? |
What are the key factors affecting the Professional (System Integration and Consulting) and Managed of IT Services Market? |
What is the CAGR/Growth Rate of BFSI during the forecast period? |
By type, which segment accounted for largest share of the global IT Services Market? |
Which region is expected to dominate the global IT Services Market within the forecast period? |
Segmentation Level Customization |
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Global level Data Customization |
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Region level Data Customization |
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Country level Data Customization |
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Company Level |
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Additional Data Analysis |
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Additional Qualitative Data |
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Additional Quantitative Data |
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Service Level Customization |
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Report Format Alteration |
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