SaaS in Retail Market Report 2025 (Global Edition)

Global SaaS in Retail Market Report 2025 Market Size Split by Type (Customer Relationship Management (CRM), E-commerce Platforms, Point-of-Sale (POS) Systems, Inventory Management, Supply Chain Manage...

SaaS in Retail Market Report Description

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SaaS in Retail Market Insights Video

Competitive Landscape of the SaaS in Retail Market

Leading companies in the global SaaS in retail market are concentrating on employing merger and acquisition tactics to increase their global footprint and market dominance. To increase their market share and clientele, these corporations are buying up tiny, regional businesses. Furthermore, provider relationships and distribution networks have a direct impact on consumers' market reach and accessibility.

Top Companies Market Share in SaaS in Retail Industry: (In no particular order of Rank)

• Shopify
• Brightpearl
• Epicor Software Corporation
• Revel Systems
• Lightspeed
• SAS Institute
• Square
• Cleveroad
• Retail Pro International (RPI)
• Huice
• Raycloud
• Qima Investment Limited
• Pricer
• Adobe
• Aptos
• Salesforce
• Alkemics
• Coniq
• Dynamics 365 Commerce
• Dmall
• Confidential Data
• Access The Paid Version
• Data Hidden

*List of Second Tier Companies, List of Third Tier/ Start-up Companies (Inquire with sales executive) Request Any Company Profile for Preview Purpose OR Data Validation!

If any Company(ies) of your interest has/have not been disclosed in the above list then please let us know the same so that we will check the data availability in our database and provide you the confirmation or include it in the final deliverables.

Regional Analysis of the SaaS in Retail Market

Which Region Dominates the SaaS in Retail Market in 2024?

According to Cognitive Market Research, North America currently dominates the SaaS in Retail market, and the region is expected to have significant growth during the projected period. The growing popularity of cloud-based solutions, which give retail organizations cost-effectiveness, scalability, and flexibility, is what's causing this expansion. Retailers are using SaaS to improve their operations in a number of areas, including customer interaction, inventory control, and tailored marketing. The region's highly developed IT infrastructure and the existence of significant SaaS providers propel the market's expansion even further.

Which Region is Expanding at the Fastest CAGR?

Asia-Pacific is expected to make significant gains during the projected period, with the greatest compound annual growth rate (CAGR) because of the expanding e-commerce sector and increased efforts in digital transformation. Retailers in this region are adopting SaaS solutions more frequently to enhance their operational efficiency, data analytics, and customer interaction. This growth is being driven by the growing need for flexible and scalable software solutions that can accommodate the diverse requirements of retail establishments worldwide.

The current report Scope analyzes SaaS in Retail Market on 5 major region Split (In case you wish to acquire a specific region edition (more granular data) or any country Edition data then please write us on info@cognitivemarketresearch.com

• North America (United States, Canada, Mexico)
• Europe (United Kingdom, France, Germany, Italy, Russia, Spain, Sweden, Denmark, Netherlands, Switzerland, Belgium)
• Asia-Pacific (China, Japan, Korea, India, Australia, Philippines, Singapore, Malaysia, Thailand, Indonesia, Rest of APAC)
• South America (Brazil, Argentina, Colombia, Peru, Chile, Rest of South America)
• Middle East and Africa (Saudi Arabia, Turkey, Nigeria, UAE, Egypt, South Africa, GCC Countries, Rest of MEA)

The above graph is for illustrative purposes only.

North America SaaS in Retail Market

According to Cognitive Market Research, the global SaaS in Retail market size was estimated at USD XX Million, out of which North America held the major market share of more than 40% of the global revenue with a market size of USD XX million in 2024 and will grow at a compound annual growth rate (CAGR) of 6.2% from 2024 to 2031.

• According to Cognitive Market Research, the US had a major share in the SaaS in Retail market with a market size of USD XX million in 2024 and is projected to grow at a CAGR of 6.0% during the forecast period because mobile and internet technology is so widely used.
• The Canada SaaS in Retail market had a market share of USD XX million in 2024 and is projected to grow at a CAGR of 7.0% during the forecast period due to the expansion of mobile shopping and the e-commerce industry.
• The Mexico SaaS in Retail market is projected to witness growth at a CAGR of 6.7% during the forecast period, with a market size of USD XX million in 2024.

Europe SaaS in Retail Market

According to Cognitive Market Research, the global SaaS in Retail market size was estimated at USD XX Million, out of which Europe held the market share of more than 30% of the global revenue with a market size of USD XX million in 2024 and will grow at a compound annual growth rate (CAGR) of 6.5% from 2024 to 2031.

• The United Kingdom SaaS in Retail market had a market share of USD XX million in 2024 and is projected to grow at a CAGR of 7.3% during the forecast period due to the extensive usage of internet and mobile technologies.
• The France SaaS in Retail market is projected to witness growth at a CAGR of 5.7% during the forecast period, with a market size of USD XX million in 2024.
• According to Cognitive Market Research, the German SaaS in Retail market size was valued at USD XX million in 2024 and is projected to grow at a CAGR of 6.7% during the forecast period because the e-commerce sector and mobile shopping have grown.
• The Italy SaaS in Retail market is projected to witness growth at a CAGR of 5.9% during the forecast period, with a market size of USD XX million in 2024.
• The Russia SaaS in Retail market is projected to witness growth at a CAGR of 5.5% during the forecast period, with a market size of USD XX million in 2024.
• The Spain SaaS in Retail market is projected to witness growth at a CAGR of 5.6% during the forecast period with a market size of USD XX million in 2024
• The Luxembourg SaaS in Retail market is projected to witness growth at a CAGR of 6.6% during the forecast period, with a market size of USD XX million in 2024.
• The Portugal SaaS in Retail market is projected to witness growth at a CAGR of 6.3% during the forecast period, with a market size of USD XX million in 2024.
• The Greece SaaS in Retail market is projected to witness growth at a CAGR of 6.8% during the forecast period, with a market size of USD XX million in 2024.
• The Rest of Europe's SaaS in Retail market is projected to witness growth at a CAGR of 5.2% during the forecast period, with a market size of USD XX million in 2024.

Asia Pacific SaaS in Retail Market

According to Cognitive Market Research, the global SaaS in Retail market size was estimated at USD XX Million, out of which Asia Pacific held the market share of around 23% of the global revenue with a market size of USD XX million in 2024 and will grow at a compound annual growth rate (CAGR) of 10.0% from 2024 to 2031.

• According to Cognitive Market Research, the China SaaS in Retail market size was valued at USD XX million in 2024 and is projected to grow at a CAGR of 9.5% during the forecast period because of the firmly developed retail foundation.
• The Japan SaaS in Retail market is projected to witness growth at a CAGR of 8.5% during the forecast period, with a market size of USD XX million in 2024.
• The India SaaS in Retail market had a market share of USD XX million in 2024 and is projected to grow at a CAGR of 11.8% during the forecast period because of sophisticated IT infrastructure and the existence of significant SaaS providers
• The South Korean SaaS in Retail market is projected to witness growth at a CAGR of 9.1% during the forecast period, with a market size of USD XX million in 2024.
• The Australian SaaS in Retail market is projected to witness growth at a CAGR of 9.7% during the forecast period, with a market size of USD XX million in 2024.
• The South East Asia SaaS in Retail market is projected to witness growth at a CAGR of 11.0% during the forecast period, with a market size of USD XX million in 2024.
• The Rest of Asia Pacific SaaS in Retail market is projected to witness growth at a CAGR of 9.8% during the forecast period, with a market size of USD XX million in 2024.

South America SaaS in Retail Market

According to Cognitive Market Research, the global SaaS in Retail market size was estimated at USD XX Million, out of which the Latin America held the market share of around 5% of the global revenue with a market size of USD XX million in 2024 and will grow at a compound annual growth rate (CAGR) of 7.4% from 2024 to 2031.

• According to Cognitive Market Research, the Brazil SaaS in Retail market size was valued at USD XX million in 2024 and is projected to grow at a CAGR of 8.0% during the forecast period as a result of the solid retail basis.
• Argentina's SaaS in Retail market had a market share of USD XX million in 2024 and is projected to grow at a CAGR of 8.3% during the forecast period due to advanced IT infrastructure and the presence of major SaaS providers.
• Colombia SaaS in Retail market is projected to witness growth at a CAGR of 7.2% during the forecast period, with a market size of USD XX million in 2024.
• Peru SaaS in Retail market is projected to witness growth at a CAGR of 7.6% during the forecast period, with a market size of USD XX million in 2024.
• Chile SaaS in Retail market is projected to witness growth at a CAGR of 7.7% during the forecast period, with a market size of USD XX million in 2024.
• The Rest of Latin America's SaaS in Retail market is projected to witness growth at a CAGR of 6.5% during the forecast period, with a market size of USD XX million in 2024.

Middle East SaaS in Retail Market

According to Cognitive Market Research, the global SaaS in Retail market size was estimated at USD XX Million, out of which the Middle East and Africa held the major market share of around 2% of the global revenue with a market size of USD XX million in 2024 and will grow at a compound annual growth rate (CAGR) of 7.7% from 2024 to 2031..

• The GCC Countries SaaS in Retail market is projected to witness growth at a CAGR of 8.5% during the forecast period, with a market size of USD XX million in 2024 because of the widespread use of mobile and internet technology.
• The Egypt SaaS in Retail market is projected to witness growth at a CAGR of 8.0% during the forecast period, with a market size of USD XX million in 2024.
• The South Africa SaaS in Retail market is projected to witness growth at a CAGR of 8.7% during the forecast period, with a market size of USD XX million in 2024 due to the growth of mobile shopping and the e-commerce industry.
• The Turkey SaaS in Retail market is projected to witness growth at a CAGR of 7.2% during the forecast period, with a market size of USD XX million in 2024.
• The Nigeria SaaS in Retail market is projected to witness growth at a CAGR of 6.8% during the forecast period, with a market size of USD XX million in 2024.
• The Rest of the MEA SaaS in Retail market is projected to witness growth at a CAGR of 6.7% during the forecast period, with a market size of USD XX million in 2024.

SaaS in Retail Market Analysis

SaaS in Retail Market Type Segment Analysis

According to Cognitive Market Research, Customer Relationship Management (CRM) category is likely to dominate the SaaS in Retail Market over the forecast period, driven by the desire of merchants to improve consumer interaction and customize the purchasing experience. CRM programs provide the means to monitor consumer behavior, handle client relations, and increase customer retention with focused marketing campaigns. CRM platform use is increasing as a result of the growing emphasis on customer-centric methods, especially in industries where personalized services and loyalty programs are critical differentiators.

The e-commerce platforms are the fastest-growing segment in the SaaS in Retail Market. The expansion of the digital marketplace and the advent of omnichannel retail strategies are driving the growing demand for e-commerce solutions that are flexible, scalable, and economical. Smaller companies seeking to access online sales channels as well as established merchants find SaaS-based e-commerce platforms appealing due to their simplicity of use, scalability, and quick deployment.

The above Chart is for representative purposes and does not depict actual sale statistics. Access/Request the quantitative data to understand the trends and dominating segment of SaaS in Retail Industry. Request a Free Sample PDF!

SaaS in Retail Market Application Segment Analysis

According to Cognitive Market Research, the online retail segment holds the largest share of the market driven by the need for effective, scalable solutions to handle massive digital storefronts and the growing trend towards e-commerce. SaaS solutions offer online merchants the adaptability they need to boost supply chain management, streamline operations, and improve consumer experiences. Businesses can now react swiftly to market changes, simplify inventory management, and use advanced analytics to create customized marketing campaigns thanks to the increasing use of cloud-based technologies.

In the SaaS in Retail Market, the large enterprises has been expanding at a rapid pace as well-known retailers make significant investments in SaaS solutions to promote digital transformation. SaaS is being used by large organizations with diverse and complicated operations to enable seamless channel and location integration. With the use of these platforms, they may use real-time data analytics to improve decision-making processes, streamline workflow, and increase consumer engagement.

The above Graph is for representation purposes only. This chart does not depict actual Market share.

SaaS in Retail Deployment Segment Analysis

SaaS in Retail Market Deployment Segment Analysis

According to Cognitive Market Research, the public cloud segment holds the largest market share because to its affordability, simplicity of use, and scalability. Retailers are using public cloud-based SaaS solutions more frequently in order to increase overall business agility, improve customer experience, and streamline operations. The retail industry's need for public cloud SaaS is being further fueled by the growth of e-commerce and the requirement for real-time data processing.

In the SaaS in Retail market, the rapidly growing sector is the hybrid cloud category as merchants look to harness the flexibility and scalability of the cloud while maintaining more control over sensitive data. With hybrid cloud solutions, retailers may use the public cloud for non-sensitive jobs and continue important operations on-premise or in private cloud environments, all while guaranteeing data security, regulatory compliance, and operational efficiency. The hybrid model is especially appealing to large merchants going through a digital transition since it can combine contemporary cloud-based services with legacy systems.

• Public Cloud
• Private Cloud
• Hybrid Cloud

SaaS in Retail End-use Segment Analysis

SaaS in Retail Market End-use Segment Analysis

According to Cognitive Market Research, the Electronics and Appliances segment dominates the market as major retailers use omnichannel technologies to improve customer service, manage massive inventories, and optimize supply chains. SaaS-based platforms facilitate the seamless shopping experience for electronics retailers by helping them integrate online and offline sales channels. Further propelling growth in this industry are advanced analytics and AI-powered solutions that help companies forecast demand, lower operating expenses, and provide clients with tailored recommendations.

Apparel and Fashion is projected to be the fastest-growing segment in the SaaS in Retail market as a growing number of retailers use cloud-based solutions to improve consumer experiences and optimize operations. SaaS solutions give these merchants the tools they need for customer interaction, inventory control, and tailored marketing—all critical in a market that is changing quickly due to trends and consumer preferences. Clothes and fashion businesses can react swiftly to changes in the market because of SaaS solutions' flexibility and scalability, which boost productivity and profitability.

• Apparel and Fashion
• Electronics and Appliances
• Grocery and Supermarkets
• Health and Personal Care
• Home Goods and Furniture
• Others

Author's Detail

Swasti Dharmadhikari

Research associate at Cognitive Market Research

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Swasti Dharmadhikari, an agile and achievement-focused market researcher with an innate ardor for deciphering the intricacies of the Service & Software sector. Backed by a profound insight into technology trends and consumer dynamics, she has committed herself to meticulously navigating the ever-evolving terrain of digital Services and software solutions.

Author's Conclusion