Global Service Delivery Automation
Market Report
2025
service delivery automation market size is USD 30.65 billion in 2024 and will expand at a compound annual growth rate (CAGR) of 27.25% from 2024 to 2031.
The base year for the calculation is 2024. The historical will be 2021 to 2024. The year 2025 will be estimated one while the forecasted data will be from year 2025 to 2033. When we deliver the report that time we updated report data till the purchase date.
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According to Cognitive Market Research, the global service delivery automation market size is USD 30.65 billion in 2024 and will expand at a compound annual growth rate (CAGR) of 27.25% from 2024 to 2031.
2024 | 2025 | 2032 | 2033 | CAGR | |
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Global Service Delivery Automation Market Sales Revenue | $ 30.65 Billion | 121212 | 121212 | 121212 | 27.25% |
Base Year | 2024 |
Historical Data Time Period | 2021-2024 |
Forecast Period | 2025-2033 |
Market Split by Type |
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Market Split by Organization Size |
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Market Split by Industry Vertical |
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List of Competitors |
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Regional Analysis |
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Country Analysis |
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Service Delivery Automation Market is Segmented as below. Particular segment of your interest can be provided without any additional cost. Download the Sample Pages!
Service delivery automation encompasses a wide variety of activities where humans are supported by technology and are part of larger business or IT operations. Streamlining the service process and gaining multi-dimensional visibility into enterprises are both made possible through service delivery automation. The service delivery automation market optimizes client-server designs and transaction starting guidelines. It provides excellent business application connectivity across a wide range of industries through the coordinated execution of several operations. Service Delivery Automation Market is expected to experience a substantial upswing due to the rising adoption of cloud-based services by several companies seeking cost-saving features.
Key Drivers for AI Companion Market
Rising utilization of automation technologies - The service delivery automation market is anticipated to experience explosive growth due to the increasing utilization of automation technologies. Firms that are digitally connected can change their service delivery and operations through automation, which increases accuracy, productivity scalability, and cost savings. Services delivery automation is anticipated to see growth due to the increasing practical advantages of software solutions for business process automation in numerous end-user industries, including technology, finance, and others.
Another driver that could propel the service delivery automation market forward is the increasing number of companies that are embracing digital workforces.
A lack of expert knowledge will impede the expansion of the market.
Competitive prices and the need for a new cloud-based infrastructure for deployment across diverse companies impede the market expansion of service delivery automation solutions.
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In April 2024, IBM unveiled its latest Computing Multizone Area (MZR) in Montreal, Quebec. This development is aimed at assisting clients in meeting their changing regulatory needs and utilizing technology like Generative AI through a protected business cloud platform. With the recent launch of IBM Cloud's Toronto MZR and other Montreal data centers, plans are afoot to launch a second MZR in Montreal. The increased presence of IBM in Canada is anticipated to assist clients across the nation in handling both current and future regulatory obligations, such as those pertaining to sovereignty and geography, while also fostering innovation.
Top Companies Market Share in Service Delivery Automation Industry: (In no particular order of Rank)
If any Company(ies) of your interest has/have not been disclosed in the above list then please let us know the same so that we will check the data availability in our database and provide you the confirmation or include it in the final deliverables.
According to Cognitive Market Research, North America dominated the market in 2024 and accounted for around 40% of the global revenue. North America emerges as the dominant region in the service delivery automation market because of the region's retailers' increased adoption of automation technologies. This trend is likely to persist in the coming years, leading to improved efficiency, reduced costs, and an enhanced consumer experience.
Asia-Pacific stands out as the fastest-growing region in the service delivery automation market due to factors such as the increasing cost of labor, the rise of e-commerce, and the widespread use of automation technologies by important organizations. Additionally, there are growing government initiatives in growing countries to expand the manufacturing sector.
The current report Scope analyzes Service Delivery Automation Market on 5 major region Split (In case you wish to acquire a specific region edition (more granular data) or any country Edition data then please write us on info@cognitivemarketresearch.com
The above graph is for illustrative purposes only.
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Global Service Delivery Automation Market Report 2025 Edition talks about crucial market insights with the help of segments and sub-segments analysis. In this section, we reveal an in-depth analysis of the key factors influencing Service Delivery Automation Industry growth. Service Delivery Automation market has been segmented with the help of its Type , Organization Size Industry Vertical, and others. Service Delivery Automation market analysis helps to understand key industry segments, and their global, regional, and country-level insights. Furthermore, this analysis also provides information pertaining to segments that are going to be most lucrative in the near future and their expected growth rate and future market opportunities. The report also provides detailed insights into factors responsible for the positive or negative growth of each industry segment.
According to cognitive market research, Business process automation is the dominant category. The goal of business process automation is to streamline non-information technology-related business processes throughout an entire company. As a result, financial, HR, customer service, and sales processes, among others, will be automated. The goals of business process automation are to speed up procedures, reduce human error, and increase operational efficiency.
The above Chart is for representative purposes and does not depict actual sale statistics. Access/Request the quantitative data to understand the trends and dominating segment of Service Delivery Automation Industry. Request a Free Sample PDF!
Market segmentation by Organization Size is another crucial element in understanding the dynamics of the Service Delivery Automation industry. Applications refer to the specific uses or end-user industries that drive demand for the Service Delivery Automation products or services. These can vary widely, depending on the nature of the market, ranging from healthcare, manufacturing, and retail to more specialized sectors like aerospace, automotive, and telecommunications. By breaking down the market according to its applications, businesses can gain insight into which industries are adopting Service Delivery Automation-related solutions most effectively, and where new opportunities are emerging.
Moreover, analyzing application trends helps in recognizing which industries are growing faster, where innovations are occurring, and which markets are saturated, allowing businesses to strategically position themselves in the most promising areas of the market. Get in touch with us to receive industry-specific insights tailored to your needs
Some of the key Organization Size of Service Delivery Automation are:
The above Graph is for representation purposes only. This chart does not depict actual Market share.
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Research associate at Cognitive Market Research
Swasti Dharmadhikari, an agile and achievement-focused market researcher with an innate ardor for deciphering the intricacies of the Service & Software sector. Backed by a profound insight into technology trends and consumer dynamics, she has committed herself to meticulously navigating the ever-evolving terrain of digital Services and software solutions.
Swasti an agile and achievement-focused market researcher with an innate ardor for deciphering the intricacies of the Service & Software sector. Backed by a profound insight into technology trends and consumer dynamics, she has committed herself to meticulously navigating the ever-evolving terrain of digital Services and software solutions.
In her current role, Swasti manages research for service and software category, leading initiatives to uncover market opportunities and enhance competitive positioning. Her strong analytical skills and ability to provide clear, impactful findings have been crucial to her team’s success. With an expertise in market research analysis, She is adept at dissecting complex problems, extracting meaningful insights, and translating them into actionable recommendations, Swasti remains an invaluable asset in the dynamic landscape of market research.
Our study will explain complete manufacturing process along with major raw materials required to manufacture end-product. This report helps to make effective decisions determining product position and will assist you to understand opportunities and threats around the globe.
The Global Service Delivery Automation Market is witnessing significant growth in the near future.
In 2023, the IT Process Automation segment accounted for noticeable share of global Service Delivery Automation Market and is projected to experience significant growth in the near future.
The Large Enterprises segment is expected to expand at the significant CAGR retaining position throughout the forecast period.
Some of the key companies Arago Inc. , Blue Prism Group and others are focusing on its strategy building model to strengthen its product portfolio and expand its business in the global market.
Please note, we have not disclose, all the sources consulted/referred during a market study due to confidentiality and paid service concern. However, rest assured that upon purchasing the service or paid report version, we will release the comprehensive list of sources along with the complete report and we also provide the data support where you can intract with the team of analysts who worked on the report.
Disclaimer:
Type | IT Process Automation, Business Process Automation |
Organization Size | Large Enterprises, Small and Medium-sized Enterprises |
Industry Vertical | BFSI, IT, Telecommunication & Media, Travel, Hospitality & Transportation, Retail & Consumer Goods, Healthcare & Pharmaceuticals, Manufacturing & Logistics, Others |
List of Competitors | Arago Inc., Automation Anywhere Inc., Blue Prism Group, Celaton Limited, IBM Corporation, IPsoft Inc., Nice Systems Ltd., Pegasystems Inc, Sutherland Global Services, Xerox Corporation |
This chapter will help you gain GLOBAL Market Analysis of Service Delivery Automation. Further deep in this chapter, you will be able to review Global Service Delivery Automation Market Split by various segments and Geographical Split.
Chapter 1 Global Market Analysis
Global Market has been segmented on the basis 5 major regions such as North America, Europe, Asia-Pacific, Middle East & Africa, and Latin America.
You can purchase only the Executive Summary of Global Market (2019 vs 2024 vs 2031)
Global Market Dynamics, Trends, Drivers, Restraints, Opportunities, Only Pointers will be deliverable
This chapter will help you gain North America Market Analysis of Service Delivery Automation. Further deep in this chapter, you will be able to review North America Service Delivery Automation Market Split by various segments and Country Split.
Chapter 2 North America Market Analysis
This chapter will help you gain Europe Market Analysis of Service Delivery Automation. Further deep in this chapter, you will be able to review Europe Service Delivery Automation Market Split by various segments and Country Split.
Chapter 3 Europe Market Analysis
This chapter will help you gain Asia Pacific Market Analysis of Service Delivery Automation. Further deep in this chapter, you will be able to review Asia Pacific Service Delivery Automation Market Split by various segments and Country Split.
Chapter 4 Asia Pacific Market Analysis
This chapter will help you gain South America Market Analysis of Service Delivery Automation. Further deep in this chapter, you will be able to review South America Service Delivery Automation Market Split by various segments and Country Split.
Chapter 5 South America Market Analysis
This chapter will help you gain Middle East and Africa Market Analysis of Service Delivery Automation. Further deep in this chapter, you will be able to review Middle East and Africa Service Delivery Automation Market Split by various segments and Country Split.
Chapter 6 Middle East and Africa Market Analysis
This chapter provides an in-depth analysis of the market share among key competitors of Service Delivery Automation. The analysis highlights each competitor's position in the market, growth trends, and financial performance, offering insights into competitive dynamics, and emerging players.
Chapter 7 Competitor Analysis (Subject to Data Availability (Private Players))
(Subject to Data Availability (Private Players))
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
This chapter would comprehensively cover market drivers, trends, restraints, opportunities, and various in-depth analyses like industrial chain, PESTEL, Porter’s Five Forces, and ESG, among others. It would also include product life cycle, technological advancements, and patent insights.
Chapter 8 Qualitative Analysis (Subject to Data Availability)
Segmentation Type Analysis 2019 -2031, will provide market size split by Type . This Information is provided at Global Level, Regional Level and Top Countries Level The report with the segmentation perspective mentioned under this chapters will be delivered to you On Demand. So please let us know if you would like to receive this additional data as well. No additional cost will be applicable for the same.
Chapter 9 Market Split by Type Analysis 2021 - 2033
The report with the segmentation perspective mentioned under this chapters will be delivered to you On Demand. So please let us know if you would like to receive this additional data as well. No additional cost will be applicable for the same.
Chapter 10 Market Split by Organization Size Analysis 2021 - 2033
The report with the segmentation perspective mentioned under this chapters will be delivered to you On Demand. So please let us know if you would like to receive this additional data as well. No additional cost will be applicable for the same.
Chapter 11 Market Split by Industry Vertical Analysis 2021 - 2033
This chapter helps you understand the Key Takeaways and Analyst Point of View of the global Service Delivery Automation market
Chapter 12 Research Findings
Here the analyst will summarize the content of entire report and will share his view point on the current industry scenario and how the market is expected to perform in the near future. The points shared by the analyst are based on his/her detailed in-depth understanding of the market during the course of this report study. You will be provided exclusive rights to interact with the concerned analyst for unlimited time pre purchase as well as post purchase of the report.
Chapter 13 Research Methodology and Sources
Why IT Process Automation have a significant impact on Service Delivery Automation market? |
What are the key factors affecting the IT Process Automation and Business Process Automation of Service Delivery Automation Market? |
What is the CAGR/Growth Rate of Large Enterprises during the forecast period? |
By type, which segment accounted for largest share of the global Service Delivery Automation Market? |
Which region is expected to dominate the global Service Delivery Automation Market within the forecast period? |
Segmentation Level Customization |
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Global level Data Customization |
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Region level Data Customization |
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Country level Data Customization |
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Company Level |
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Additional Data Analysis |
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Additional Qualitative Data |
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Additional Quantitative Data |
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Service Level Customization |
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Report Format Alteration |
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