Global Soft Skills Training
Market Report
2025
Global Soft Skills Training Market size is USD 26815.60 million in 2024. The growing demand for increasing demand for workplace productivity and efficiency is expected to boost the sales to USD 64268.31 Million by 2031 with a Compound Annual Growth Rate (CAGR) of 13.30% from 2024 to 2031.
The base year for the calculation is 2024. The historical will be 2021 to 2024. The year 2025 will be estimated one while the forecasted data will be from year 2025 to 2033. When we deliver the report that time we updated report data till the purchase date.
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According to Cognitive Market Research, the global Soft Skills Training market size is USD 26815.60 million in 2024. It will expand at a compound annual growth rate (CAGR) of 13.30% from 2024 to 2031.
2024 | 2025 | 2032 | 2033 | CAGR | |
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Global Soft Skills Training Market Sales Revenue | 121212 | 121212 | 121212 | 121212 | 13.33% |
Base Year | 2024 |
Historical Data Time Period | 2021-2024 |
Forecast Period | 2025-2033 |
Market Split by Soft Skill Type |
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Market Split by End Use |
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Market Split by Delivery Model |
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Market Split by Sourcing Type |
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Market Split by Channel |
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Market Split by Conclusion | |
List of Competitors |
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Regional Analysis |
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Country Analysis |
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Market Drivers:
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Market Restrains:
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Market Trends:
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Soft Skills Training Market is Segmented as below. Particular segment of your interest can be provided without any additional cost. Download the Sample Pages!
The Soft Skills Training Market is witnessing robust growth driven by increasing recognition of the pivotal role soft skills play in workplace success. Key drivers include a rising demand for enhanced workplace productivity and customer service excellence. Technological advancements, particularly in e-learning platforms and AI-driven training solutions, are reshaping the landscape. Moreover, globalization and remote work trends are fueling the need for cross-cultural communication and virtual collaboration skills. Leadership development initiatives and a focus on employee well-being are also driving market growth. Additionally, partnerships with educational institutions and a growing emphasis on diversity and inclusion present significant opportunities. Despite challenges such as high training costs and resistance to change, the market continues to evolve, leveraging innovative approaches to meet the growing demand for comprehensive soft skills training programs.
For instance, in August 2023, edX collaborated with diverse corporate partners to introduce a 'Soft Skills Initiative,' offering customized soft skills training to professionals spanning various sectors. (Source: https://business.edx.org/ )
The increasing demand for workplace productivity and efficiency is significantly driving the Soft Skills Training Market. Organizations are recognizing that soft skills, such as effective communication, teamwork, problem-solving, and leadership, are crucial for optimizing productivity and fostering a collaborative work environment. Enhanced soft skills contribute to smoother project execution, reduced misunderstandings, and improved employee morale, all of which lead to higher efficiency. By investing in soft skills training, companies aim to equip their employees with the necessary tools to navigate complex interpersonal dynamics and improve overall job performance. This focus on productivity and efficiency underscores the growing importance of soft skills training as a strategic investment for long-term organizational success and competitive advantage in the market.
The growing importance of customer service is a key driver of the Soft Skills Training Market. As businesses increasingly compete on the quality of customer experience, the ability to communicate effectively, empathize, and resolve conflicts becomes essential. Companies are investing in soft skills training to enhance their employees' customer interaction capabilities, aiming to boost customer satisfaction, loyalty, and retention. Training programs focusing on active listening, problem-solving, and emotional intelligence are becoming vital in equipping customer service teams to handle diverse customer needs and complaints efficiently. This investment in soft skills not only improves service quality but also enhances the company's reputation and competitive edge, making soft skills training an integral part of modern business strategies for sustaining growth and success in the customer-centric marketplace.
High costs of training programs are a significant restraint on the Soft Skills Training Market. Comprehensive soft skills training often involves personalized coaching, advanced technology integration, and expert trainers, all of which can be expensive. For small and medium-sized enterprises (SMEs) with limited budgets, allocating funds for such training initiatives is challenging. Additionally, the high costs can deter organizations from investing in continuous or large-scale training programs, leading to uneven skill development within the workforce. These financial barriers make it difficult for many companies to prioritize soft skills training, despite recognizing its importance. Consequently, the market growth is hindered as potential clients seek more affordable alternatives or forego soft skills training altogether, limiting the overall adoption and impact of these programs.
The COVID-19 pandemic significantly reshaped the Soft Skills Training Market, driving both increased demand and adaptation challenges. With the abrupt shift to remote work, the need for skills in digital communication, virtual collaboration, and self-management surged. Organizations swiftly recognized the importance of these skills to maintain productivity and team cohesion in a remote environment. Concurrently, financial constraints led many businesses to cut training budgets, and traditional in-person sessions were disrupted, prompting a rapid pivot to online and virtual training solutions. This transition accelerated the adoption of e-learning platforms, offering flexible and accessible learning options. Despite the initial setbacks, the pandemic underscored the critical importance of soft skills, fostering innovation in training delivery and content and ultimately reinforcing the value of these skills in navigating the new work dynamics.
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The competitive landscape of the Soft Skills Training Market is diverse, with numerous players offering a range of solutions globally. Key competitors include established training firms such as Dale Carnegie & Associates, FranklinCovey, and Skillsoft, alongside emerging players like LinkedIn Learning and Udemy. Companies compete based on the breadth and quality of their course offerings, delivery methods, technological innovation, and industry partnerships. Additionally, factors like reputation, customer service, and pricing strategies also influence competitiveness in this dynamic market.
June 2023: LinkedIn established a strategic partnership with Cornerstone OnDemand to seamlessly integrate LinkedIn Learning content into Cornerstone's talent management platform, providing users with a comprehensive development journey. (Source: https://help.csod.com/help/csod_0/Content/Integrations/Learning/LinkedIn_Learning_Integration/LinkedIn_Learning_Integration_-_Overview.html )
Top Companies Market Share in Soft Skills Training Industry: (In no particular order of Rank)
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According to Cognitive Market Research, North America dominates the Soft Skills Training Market due to several factors. Firstly, the region boasts a mature corporate landscape with a strong emphasis on employee development. Secondly, technological advancements and a robust e-learning infrastructure support the delivery of innovative training solutions. Additionally, North American companies often prioritize investing in employee skill development, driving demand for soft skills training. Lastly, the presence of leading training providers and a highly skilled workforce further solidify North America's position as the market leader in this sector.
The Asia Pacific region is experiencing the fastest Compound Annual Growth Rate (CAGR) in the Soft Skills Training Market due to several factors. Rapid economic growth, industrialization, and globalization are driving the demand for skilled labor. Additionally, increasing awareness of the importance of soft skills in the workplace, coupled with government initiatives to enhance workforce capabilities, are fueling market growth. Furthermore, the region's large population and rising internet penetration are facilitating the adoption of e-learning platforms, contributing to market expansion.
The current report Scope analyzes Soft Skills Training Market on 5 major region Split (In case you wish to acquire a specific region edition (more granular data) or any country Edition data then please write us on info@cognitivemarketresearch.com
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According to Cognitive Market Research, the global Soft Skills Training market size was estimated at USD 26815.60 Million, out of which North America held the major market of more than 40% of the global revenue with a market size of USD 10726.24 million in 2024 and will grow at a compound annual growth rate (CAGR) of 11.5% from 2024 to 2031.
According to Cognitive Market Research, the global Soft Skills Training market size was estimated at USD 26815.60 Million out of which Europe held the market of more than 30% of the global revenue with a market size of USD 8044.68 million in 2024 and will grow at a compound annual growth rate (CAGR) of 11.8% from 2024 to 2031.
According to Cognitive Market Research, the global Soft Skills Training market size was estimated at USD 26815.60 Million, out of which Asia Pacific held the market of around 23% of the global revenue with a market size of USD 6167.59 million in 2024 and will grow at a compound annual growth rate (CAGR) of 15.3% from 2024 to 2031.
According to Cognitive Market Research, the global Soft Skills Training market size was estimated at USD 26815.60 Million out of which Latin America market of more than 5% of the global revenue with a market size of USD 1340.78 million in 2024 and will grow at a compound annual growth rate (CAGR) of 12.7% from 2024 to 2031.
According to Cognitive Market Research, the global Soft Skills Training market size was estimated at USD 26815.60 Million, out of which the Middle East and Africa held the major market of around 2% of the global revenue with a market size of USD 536.31 million in 2024 and will grow at a compound annual growth rate (CAGR) of 13.0% from 2024 to 2031.
Global Soft Skills Training Market Report 2025 Edition talks about crucial market insights with the help of segments and sub-segments analysis. In this section, we reveal an in-depth analysis of the key factors influencing Soft Skills Training Industry growth. Soft Skills Training market has been segmented with the help of its Soft Skill Type, End Use Delivery Model, and others. Soft Skills Training market analysis helps to understand key industry segments, and their global, regional, and country-level insights. Furthermore, this analysis also provides information pertaining to segments that are going to be most lucrative in the near future and their expected growth rate and future market opportunities. The report also provides detailed insights into factors responsible for the positive or negative growth of each industry segment.
According to Cognitive Market Research, Management & Leadership stands out as the dominating category. Management & Leadership soft skill type holds the largest market share in the Soft Skills Training Market due to its critical role in organizational success. Effective leadership and management are essential for driving strategy, motivating teams, and achieving business objectives. Companies prioritize investing in training programs that develop leadership competencies such as decision-making, communication, and team management. Additionally, the demand for leadership development is driven by succession planning initiatives and the need to groom future leaders within organizations.
Administration & Secretarial soft skill type is experiencing the highest Compound Annual Growth Rate (CAGR) in the Soft Skills Training Market due to several factors. Firstly, as businesses seek operational efficiency, there is a growing demand for individuals with strong administrative and organizational skills. Secondly, with the rise of remote work and virtual collaboration, effective administrative and secretarial abilities are becoming increasingly valuable. Lastly, the trend towards digitalization has prompted a need for training in using administrative software and tools, driving market growth.
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According to Cognitive Market Research, the dominating category is Banking/Financial Services & Insurance (BFSI). The Banking/Financial Services & Insurance (BFSI) sector commands the largest market share in the Soft Skills Training Market due to several key factors. Firstly, the sector operates in a highly competitive and customer-centric environment where effective communication, relationship management, and problem-solving skills are essential for success. Secondly, regulatory requirements necessitate training in areas such as ethics and compliance. Lastly, the constant evolution of financial products and services necessitates ongoing training to ensure employees stay abreast of industry trends and best practices.
The Energy & Power sector is experiencing the highest Compound Annual Growth Rate (CAGR) in the Soft Skills Training Market due to several factors. Firstly, the industry is undergoing significant transformation, driven by technological advancements and sustainability initiatives, requiring employees to adapt to new processes and practices. Secondly, as the sector faces a shortage of skilled workers, there is a growing emphasis on training programs to develop soft skills such as problem-solving, teamwork, and adaptability, driving market growth.
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Delivery Model Segment Analysis
According to Cognitive Market Research, the dominating category is Regular/Offline. The Regular/Offline delivery model commands the largest market share in the Soft Skills Training Market due to several reasons. Firstly, it offers traditional classroom-based learning, which many organizations are familiar with and trust. Secondly, face-to-face interaction allows for personalized instruction and immediate feedback, enhancing the learning experience. Additionally, some learners prefer the structure and social interaction provided by in-person training sessions. Lastly, offline delivery is perceived as more reliable and accessible in regions with limited internet connectivity or technological infrastructure.
The Online Delivery model is experiencing the highest Compound Annual Growth Rate (CAGR) in the Soft Skills Training Market due to several factors. Firstly, it offers flexibility and convenience, allowing learners to access training materials anytime, anywhere. Secondly, advancements in technology have improved the quality and interactivity of online learning platforms, enhancing user experience. Additionally, the COVID-19 pandemic has accelerated the adoption of remote learning solutions, driving demand for online soft skills training. Lastly, online delivery reduces costs associated with travel and accommodation, making it a cost-effective option for organizations.
Sourcing Type Segment Analysis
According to Cognitive Market Research, the dominating category is In-house. In-house sourcing type holds the largest market share in the Soft Skills Training Market due to several key factors. Firstly, it provides organizations with greater control over the training process, allowing for customization to meet specific needs and objectives. Secondly, in-house training is often perceived as more cost-effective in the long run compared to outsourcing to external providers. Additionally, it fosters a cohesive company culture and facilitates knowledge sharing among employees, enhancing the effectiveness of training initiatives.
Outsourced sourcing type is experiencing the highest Compound Annual Growth Rate (CAGR) in the Soft Skills Training Market due to several reasons. Firstly, outsourcing allows organizations to access specialized expertise and resources that may not be available in-house. Secondly, it offers flexibility and scalability, enabling companies to adapt training programs to changing needs and demands. Additionally, outsourcing can be more cost-effective for smaller organizations that lack the infrastructure or budget to develop comprehensive in-house training solutions.
Channel Segment Analysis
According to Cognitive Market Research, the dominating category is Corporate/ Enterprise. The Corporate/Enterprise channel commands the largest market share in the Soft Skills Training Market due to several key factors. Firstly, large corporations have extensive training budgets and prioritize investing in employee development to maintain a competitive edge. Secondly, they often have dedicated learning and development departments tasked with designing and implementing comprehensive training programs. Additionally, corporate clients value tailored solutions that address specific organizational needs, driving demand for customized soft skills training services offered through the Corporate/Enterprise channel.
The Academic/Education channel is experiencing the highest Compound Annual Growth Rate (CAGR) in the Soft Skills Training Market due to several factors. Firstly, there is a growing recognition of the importance of soft skills in preparing students for the workforce, prompting educational institutions to integrate soft skills training into their curricula. Secondly, partnerships between universities and training providers facilitate the delivery of specialized soft skills courses to students, driving demand for such offerings within the Academic/Education channel.p>
Research associate at Cognitive Market Research
Swasti Dharmadhikari, an agile and achievement-focused market researcher with an innate ardor for deciphering the intricacies of the Service & Software sector. Backed by a profound insight into technology trends and consumer dynamics, she has committed herself to meticulously navigating the ever-evolving terrain of digital Services and software solutions.
Swasti an agile and achievement-focused market researcher with an innate ardor for deciphering the intricacies of the Service & Software sector. Backed by a profound insight into technology trends and consumer dynamics, she has committed herself to meticulously navigating the ever-evolving terrain of digital Services and software solutions.
In her current role, Swasti manages research for service and software category, leading initiatives to uncover market opportunities and enhance competitive positioning. Her strong analytical skills and ability to provide clear, impactful findings have been crucial to her team’s success. With an expertise in market research analysis, She is adept at dissecting complex problems, extracting meaningful insights, and translating them into actionable recommendations, Swasti remains an invaluable asset in the dynamic landscape of market research.
Please note, we have not disclose, all the sources consulted/referred during a market study due to confidentiality and paid service concern. However, rest assured that upon purchasing the service or paid report version, we will release the comprehensive list of sources along with the complete report and we also provide the data support where you can intract with the team of analysts who worked on the report.
Disclaimer:
Soft Skill Type | Management & Leadership, Administration & Secretarial, Communication & Productivity, Personal Development, Team work, Others |
End Use | Banking/Financial Services & Insurance (BFSI), Energy & Power, Manufacturing, Hospitality, IT & Telecom, Retail, Healthcare & Pharmaceuticals, Media & Entertainment, Others |
Delivery Model | Regular/Offline, Online |
Sourcing Type | In-house, Outsourced |
Channel | Corporate/ Enterprise, Academic/ Education, Government |
Conclusion | |
List of Competitors | edX, LinkedIn, Codewars, HackerRank, Pluralsight |, Skillsoft |, Udacity | |
This chapter will help you gain GLOBAL Market Analysis of Soft Skills Training. Further deep in this chapter, you will be able to review Global Soft Skills Training Market Split by various segments and Geographical Split.
Chapter 1 Global Market Analysis
Global Market has been segmented on the basis 5 major regions such as North America, Europe, Asia-Pacific, Middle East & Africa, and Latin America.
You can purchase only the Executive Summary of Global Market (2019 vs 2024 vs 2031)
Global Market Dynamics, Trends, Drivers, Restraints, Opportunities, Only Pointers will be deliverable
This chapter will help you gain North America Market Analysis of Soft Skills Training. Further deep in this chapter, you will be able to review North America Soft Skills Training Market Split by various segments and Country Split.
Chapter 2 North America Market Analysis
This chapter will help you gain Europe Market Analysis of Soft Skills Training. Further deep in this chapter, you will be able to review Europe Soft Skills Training Market Split by various segments and Country Split.
Chapter 3 Europe Market Analysis
This chapter will help you gain Asia Pacific Market Analysis of Soft Skills Training. Further deep in this chapter, you will be able to review Asia Pacific Soft Skills Training Market Split by various segments and Country Split.
Chapter 4 Asia Pacific Market Analysis
This chapter will help you gain South America Market Analysis of Soft Skills Training. Further deep in this chapter, you will be able to review South America Soft Skills Training Market Split by various segments and Country Split.
Chapter 5 South America Market Analysis
This chapter will help you gain Middle East Market Analysis of Soft Skills Training. Further deep in this chapter, you will be able to review Middle East Soft Skills Training Market Split by various segments and Country Split.
Chapter 6 Middle East Market Analysis
This chapter will help you gain Middle East Market Analysis of Soft Skills Training. Further deep in this chapter, you will be able to review Middle East Soft Skills Training Market Split by various segments and Country Split.
Chapter 7 Africa Market Analysis
This chapter provides an in-depth analysis of the market share among key competitors of Soft Skills Training. The analysis highlights each competitor's position in the market, growth trends, and financial performance, offering insights into competitive dynamics, and emerging players.
Chapter 8 Competitor Analysis (Subject to Data Availability (Private Players))
(Subject to Data Availability (Private Players))
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
Data Subject to Availability as we consider Top competitors and their market share will be delivered.
This chapter would comprehensively cover market drivers, trends, restraints, opportunities, and various in-depth analyses like industrial chain, PESTEL, Porter’s Five Forces, and ESG, among others. It would also include product life cycle, technological advancements, and patent insights.
Chapter 9 Qualitative Analysis (Subject to Data Availability)
Segmentation Soft Skill Type Analysis 2019 -2031, will provide market size split by Soft Skill Type. This Information is provided at Global Level, Regional Level and Top Countries Level The report with the segmentation perspective mentioned under this chapters will be delivered to you On Demand. So please let us know if you would like to receive this additional data as well. No additional cost will be applicable for the same.
Chapter 10 Market Split by Soft Skill Type Analysis 2021 - 2033
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Chapter 11 Market Split by End Use Analysis 2021 - 2033
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Chapter 12 Market Split by Delivery Model Analysis 2021 - 2033
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Chapter 13 Market Split by Sourcing Type Analysis 2021 - 2033
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Chapter 14 Market Split by Channel Analysis 2021 - 2033
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Chapter 15 Market Split by Conclusion Analysis 2021 - 2033
This chapter helps you understand the Key Takeaways and Analyst Point of View of the global Soft Skills Training market
Chapter 16 Research Findings
Here the analyst will summarize the content of entire report and will share his view point on the current industry scenario and how the market is expected to perform in the near future. The points shared by the analyst are based on his/her detailed in-depth understanding of the market during the course of this report study. You will be provided exclusive rights to interact with the concerned analyst for unlimited time pre purchase as well as post purchase of the report.
Chapter 17 Research Methodology and Sources
Why Management & Leadership have a significant impact on Soft Skills Training market? |
What are the key factors affecting the Management & Leadership and Administration & Secretarial of Soft Skills Training Market? |
What is the CAGR/Growth Rate of Banking/Financial Services & Insurance (BFSI) during the forecast period? |
By type, which segment accounted for largest share of the global Soft Skills Training Market? |
Which region is expected to dominate the global Soft Skills Training Market within the forecast period? |
Segmentation Level Customization |
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Country level Data Customization |
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Company Level |
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Additional Data Analysis |
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Additional Qualitative Data |
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Additional Quantitative Data |
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Service Level Customization |
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Report Format Alteration |
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